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This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.
Updated: May 25, 2026
ID: 000136481
This article provides information about the LIC008 error seen when importing the IDRAC License.
Updated: May 23, 2026
ID: 000353269
The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.
Updated: May 25, 2026
ID: 000238951
Kioxia CM6 NVMe SSDs on 17‑generation servers experience I2C (Inter‑Integrated Circuit) communication issues. The fan speed stays locked at 100 % after OS boot. This behavior is observed on 17G servers only running Integrated Dell Remote Access Controller (iDRAC) 10 firmware version 1.20.80.51 or older.
Updated: May 24, 2026
ID: 000430558
This article provides a high‑level guide to downloading vendor‑specific firmware and drivers for common PowerEdge NICs such as NVIDIA, Broadcom, and Intel.
These processes complement Dell Update Packages (DUPs) and are used when vendor‑specific firmware or drivers are required beyond Dell’s updates.
Updated: May 24, 2026
ID: 000423756
PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.
Updated: May 24, 2026
ID: 000417881
PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.
Updated: May 24, 2026
ID: 000415896
PowerEdge systems may not always log downgraded PCIe links in LifeCycle (LC) or system event logs (SEL).
Updated: May 24, 2026
ID: 000412311
PowerEdge XE7740 system stops at the "Loading BIOS Drivers" screen after an iDRAC 1.20.80.50 update.
Updated: May 24, 2026
ID: 000396296
On Dell PowerEdge 17G servers using Broadcom 5719 QP OCP NX1 cards (DPN M2PYY), firmware installation fails when Secure Boot is enabled on SUSE Linux Enterprise Server (SLES).
Additionally, the installed firmware version is not detected by the Operating System (OS). Disabling Secure Boot allows the firmware to install and be detected correctly.
Updated: May 24, 2026
ID: 000388249
Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).
Updated: May 24, 2026
ID: 000379421
Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.
Updated: May 23, 2026
ID: 000368482
PowerEdge XE7740 shows a Purple Screen of Death (PSOD) after NVMe Drives are moved to empty slots. A BIOS update fixes this issue.
Updated: May 23, 2026
ID: 000368441
PowerEdge XE7740 and XE7745 Open Compute Project (OCP) Card (J6CC8) is missing.
Updated: May 23, 2026
ID: 000361811
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: May 23, 2026
ID: 000349127
When encryption is enabled on BOSS-N1, the system may stop during POST with the message:
"No Boot Device Available or Operating System Detected."
Updated: May 23, 2026
ID: 000342517
Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.
Updated: May 23, 2026
ID: 000333712
In the XE7745/XE7740 servers, the hard drive number is incorrect in the embedded Pre-boot System Assessment (ePSA) version: 4303.35
Updated: May 23, 2026
ID: 000308679
Using the Linux command "lspci -vvv" on PowerEdge XE9685L, the "LnkSta" value of the NVIDIA ConnectX-7 device is shown as "downgraded."
Updated: May 22, 2026
ID: 000308325
This article details the most recent firmware version for Integrated Dell Remote Access Controller 10 (iDRAC10), designed for Dell PowerEdge servers from the 17th generation onwards.
Updated: May 22, 2026
ID: 000305325
Users attempting to exit Enhanced Pre-Boot System Assessment (ePSA) diagnostics may encounter a system stop upon selecting the Exit option.
Updated: May 22, 2026
ID: 000291042
PowerEdge XE7745/XE7740 GPU FAN LEDs show wrong status.
Updated: May 22, 2026
ID: 000272570
PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.
Updated: May 22, 2026
ID: 000256907
CPUs can be perceived to be hot while server is idle.
Updated: May 22, 2026
ID: 000250878
Inband updates to Open Server Manager (OSM) with .bin DUP results in a watchdog soft lockup error. Update is successful.
Updated: May 22, 2026
ID: 000244474
The article describes how to troubleshoot network connectivity issues for network cards.
Updated: May 21, 2026
ID: 000227983
This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.
It is also relevant for 100% fan speeds.
Updated: May 21, 2026
ID: 000227912
This article describes how to view and clear the system event log (SEL) in System Setup.
Updated: May 21, 2026
ID: 000226396
This article describes how to find the iDRAC's current MAC address.
Updated: May 21, 2026
ID: 000226214
Dell solid state drive (SSD) fails after system reports low environment operating temperature.
Updated: May 20, 2026
ID: 000224458