Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: February 02, 2026
ID: 000205512
Data Domain Capacity Resolution Path.
Updated: January 21, 2026
ID: 000192662
This is a resolution path article for troubleshooting Garbage Collection (GC) Failures.
Updated: February 05, 2026
ID: 000037107
This article describes how to disable EmailHome and DialHome Avamar email notifications.
Updated: February 03, 2026
ID: 000013900
This article explains how to check if Avamar is configured with root-to-root replication.
Updated: February 03, 2026
ID: 000020043
This article describes an issue when adding or editing Data Domain on an Avamar server and how to fix it.
Updated: February 02, 2026
ID: 000299224
During a power outage, when Avamar is started with the dpnctl start command it can fail with "Not all DD are running normally. Forbiding to rollback automatically."
Updated: February 02, 2026
ID: 000219440
This Article describes methods for identifying and treating problems related to the media database, as well as best practices for maintenance and protection.
Updated: February 02, 2026
ID: 000223518
During the installation of a hotfix, the workflow immediately stops at Task 1 due to a permission problem in the emc-ruby package.
Updated: February 02, 2026
ID: 000212362
Avamar backup fails with errors: invalid Data Domain Replicator (DDR) token, missing ddr_files.xml, and server connection failure. Logs show the ddrmaint-service is down, causing authentication problems.
Updated: February 02, 2026
ID: 000043952
The purpose of this article is to explain a method to move backups from one Data Domain to another Data Domain within the same Avamar server.
Updated: February 02, 2026
ID: 000420816
The Management Console Server (MCS) acts as a single point of user interface and as a Broker agent between the clients and the GSAN. This article provides an overview of how to start or restart the service.
Updated: February 02, 2026
ID: 000021353
This Metadata Capacity Resolution Path article can be used as an initial starting point for Metadata Capacity issues.
Updated: February 02, 2026
ID: 000164276
This knowledge article provides solutions for resolving Hyper-V checkpoint creation errors for virtual machine (VM) backup failures.
Updated: February 02, 2026
ID: 000200285
PowerProtect Data Manager ServerDR backup fails because NFSv3 is not Enabled.
Updated: January 30, 2026
ID: 000305777
Avamar Data Migration Enabler (ADMe) job fails during the Staging Phase when ADMe attempts to recapture the stat file (avtarres1.stat) after a restore operation. ADMe cannot parse or access the stat file, causing the migration workflow to stop.
Updated: January 30, 2026
ID: 000198264
This Knowledge Base (KB) article aims to provide a matrix to show which DDboost version comes embedded with which Avamar version.
Updated: January 29, 2026
ID: 000022340
This article provides steps to resolve SQL backup failures in Avamar when the Database Consistency Check option is enabled. The consistency check process can impact backup duration, leading to timeouts, especially for incremental backups.
Updated: January 28, 2026
ID: 000167096
Dell EMC Avamar image backup fails with error “Insufficient permissions in the host operating system” (error 3014) because VMware vCenter Server cannot authenticate the backup account.
Updated: January 27, 2026
ID: 000079519
The new BRM version 1.3.0-121 has a Firewall that must be stopped before Avamar may be reconfigured to work with the BRM.
Updated: January 27, 2026
ID: 000057706
This knowledgebase (KB) article explains why Hyper-V virtual machines (VM) may fail during Avamar backup jobs.
Updated: January 26, 2026
ID: 000165926
When you open Administrator icon, in order to open Avamar user interface on a windows machine customer receives the following:
Error message "Failed to create subprocess" window.
Updated: January 26, 2026
ID: 000169735
Avamar file system backups complete with exceptions. The client logs show error messages about a duplicate entry in the file cache.
Updated: January 26, 2026
ID: 000063605
Checkpoint validation fails the following error "Last hfscheck failed with result MSG_ERR_CMD_FAIL"
Updated: January 23, 2026
ID: 000245683
From 19.10 version onwards Avamar supports both TLS and Non secure protocol for SMTP.
Updated: January 23, 2026
ID: 000226737
Everything you must know about Avamar! This page provides help with the most commonly asked questions about Avamar.
Updated: January 22, 2026
ID: 000296906
Live Optics IBM Storwize Product Matrix
Updated: January 22, 2026
ID: 000297808
Welcome to the Avamar 19.12 Documentation Information Hub. Here you can find documents and content related to Avamar 19.12.
Updated: January 22, 2026
ID: 000287105
Avamar, 19.9, InfoHub
Updated: January 22, 2026
ID: 000287498
The Dell Avamar Info Hubs provide links to Avamar documentation
Updated: January 22, 2026
ID: 000287523