Avamar

Data Domain Capacity Resolution Path.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Avamar backups fail with avtar FATAL <5704>: Fatal Server Error occurred (MSG_ERR_AUTH_FAIL). Session tickets must be properly synced between Global Storage Area Network (GSAN) and Management Console Service (MCS) in order to process a backup.

This article provides the resolution of when the Avamar UI displays kernel errors related to ConnectEMC start operation.

Replication fails with Timed-Out-Start.

This article discusses aspects of Avamar's encryption-at-rest functionality including its purpose and caveats. The internal sections of this article, which is available to Dell staff and partners only, explain how to configure it.

This article provides information about various tools and logs that an administrator can use to review changes performed on an Avamar grid.

How to reset or regenerate certificates due to expiration (or misconfiguration).

Proxy Deploy Management (PDM) failed to upgrade proxy with tje error "Error deleting proxy".

Avamar: Deploying proxies using the Proxy Deployment Manager (PDM) fails: "Error deploying proxy".

Avamar: Avamar Network Data Management Protocol (NDMP) Celerra/VNX subvolume incrementals

This article provides estimates on scheduling lead time when booking Remote Proactive Services (RPS) upgrades.

MCS runs out of memory due to VMware connections taking up too much memory.

The purpose of this KB is to explain the behavior and solution for the issue on Avamar Windows FS where a restore from a policy based backup results into unusable data while the restore of the same data from on-demand backup works fine

This article provides an overview of configuring email notifications for backup failures using the Avamar Administrator console. It is intended for customers, partners, and Dell Professional Services or Delivery personnel.

The EMT or tomcat service reports that it started but tomcat is not listening or running on port 8543.

This article explains the failure of the checkpoint backup, also known as cpbackup, due to the server root password containing a special character such as $.

This article explains how to verify the Avamar DB2 plugin archivelog configuration to ensure that DB2 databases are correctly set up for archive log backups.

The Activity Monitor cannot display the client log, showing “The session log is unavailable.” The problem is caused by manual paging settings or a port mismatch between the client’s avagent and the configured port.

This guide shows how to click debug logging for the Virtual Disk Development Kit (VDDK) library on an Avamar proxy.

Avamar Linux backup fails with avtar errors: llistxattr() returns errno 61 on Common Internet File System (CIFS) (Server Message Block) share mount /mnt/xxxx.

Avamar VMware clients may fail with 10007 error "Process 4018 (/usr/local/avamarclient/bin/avtar) finished Signal 9 exit - killed" due to lack of memory available on the proxy.

Avamar File Level Recovery (FLR) fails when trying to restore a path with more than 165 characters with error “avvmwfile Error <0000>: File name too long”

VM Backup fails with error message:"Failed to open 'vpxa-nfcssl://[<Datastore_Name>] <VM_Name>/<VM_Name>.vmdk@<esx_name>:902' with flags 0x1e NBD_ERR_NETWORK_CONNECT (2338)"

This article applies only to Avamar environments with encryption disabled, initiating Oracle backups from GUI/AUI   Incremental L1 Oracle backups fail with "An incremental backup was requested but there is no previous full backup" error Full and L0 backups are completing successfully Currently affecting all versions up to 19.10

DPE: vcpsrv status shows shutdown due to invalid vcloud certificate in DPE truststore The Dell EMC Data Protection Extension is the first certificated data protection solution for VMware vCloud Director, which is also a native data protection solution. It extends the vCloud Director HTML 5 UI and REST API providing tenants a single management end-point for their virtual datacenters. Tenants can manage image level backups of VMs and vApps, restore to a new VM or in-place, by policy or adhoc, even file level restore.

This article addresses an issue with the Avamar Management Console database (MCDB) regarding a column value in the retention_policies table.

Avamar : Avamar Client Manager (/aam) loading webpage hangs on login. The login may never finish or take tens of minutes to complete.

Instant Access (IA) restore remains in Waiting‑Client" because the avagent service on the Avamar server is stopped; IA jobs use Avamar as a proxy. Verify MC_SYSTEM client name, start avagent (systemctl start avagent), then either wait 180 s or issue a Reset on MC_SYSTEM to wake it; the restore then goes to running and completes.

Instant Access restore of a Virtual Machine (VM) stored on Data Domain stays in “waiting client” because the Avamar client under MC_SYSTEM has an incorrect client ID (CID) in cid.bin