Articles
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This article describes how to view and clear the system event log (SEL) in System Setup.
Updated: April 15, 2026
ID: 000226396
This article describes how to find the iDRAC's current MAC address.
Updated: April 15, 2026
ID: 000226214
If the LifeCycle Controller (LCC) is enabled but it is missing in the menu during the POST, it is possible that you must import the iDRAC license to enable it again.
Updated: April 15, 2026
ID: 000205309
Frequently Asked Questions (FAQ) about Physical Drives replacement in RAID Server and MD Arrays
Updated: April 15, 2026
ID: 000139367
The file upload function of Dell TechDirect allows sending data directly to Dell Technical Support. Follow these eight steps to provide necessary information to your contact at Dell Support.
Updated: April 15, 2026
ID: 000139072
This article provides information about how to disable C-States and C1E on a PowerEdge Server.
Updated: April 15, 2026
ID: 000135039
This article provides information about identifying the hard driver properties in OMSA, system setup page, and iDRAC interface.
Updated: April 15, 2026
ID: 000129559
This article explains how to restore the BIOS defaults settings on a Dell PowerEdge Server. This procedure may be valid for other Dell products.
Updated: April 15, 2026
ID: 000128677
This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.
Updated: April 15, 2026
ID: 000124001
This article explains how to replace a cache disk in a vSAN configuration.
Updated: April 15, 2026
ID: 000120252
Server BIOS Update Guidelines for Microsoft Secure Boot Certificates are provided in this article.
Updated: April 15, 2026
ID: 000402373
This article provides the recommended steps to help troubleshoot memory-related events on Dell PowerEdge servers.
Updated: April 14, 2026
ID: 000304931
Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.
Updated: April 14, 2026
ID: 000126308
This article discusses managing the Windows Server Update Services (WSUS) role using PowerShell. PowerShell commands for adding the WSUS role and performing various administrative tasks are detailed.
Updated: April 10, 2026
ID: 000121387
This article provides the information about Dell OEM licenses for Windows Server. How to identify the COA Label and the steps to downgrade the Windows Server edition and the use in a virtual machine.
Updated: April 09, 2026
ID: 000175471
This article explains the different reasons hard drives can fail in detail.
Updated: April 08, 2026
ID: 000064317
This article describes what can happen while collecting SupportAssist logs using iDRAC9 UI. The operation may result in an error, or incomplete logs may be collected.
Updated: April 03, 2026
ID: 000211904
This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.
Updated: April 02, 2026
ID: 000126418
Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.
Updated: March 31, 2026
ID: 000333712
Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.
Updated: March 30, 2026
ID: 000311902
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: March 27, 2026
ID: 000349127
This article provides information about how to update your system's firmware from the Lifecycle Controller on Dell servers.
Updated: March 24, 2026
ID: 000128133
R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.
Updated: March 23, 2026
ID: 000321587
Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures
Updated: March 18, 2026
ID: 000333265
Dell iDRAC9 and iDRAC10 remediations are available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: March 17, 2026
ID: 000434533
Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.
Updated: March 17, 2026
ID: 000381662
This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.
Updated: March 16, 2026
ID: 000127944
This article explains different methods to reset, power drain or perform a virtual AC cycle.
Updated: March 11, 2026
ID: 000175625
PowerEdge RAID Controller (PERC11, PERC10), Human Interface Infrastructure (HII) configuration utility, and iDRAC do not support array expansion.
Updated: March 10, 2026
ID: 000203958
This article outlines the actions required to prepare a system for retirement or repurposing using the LifeCycle controller.
Updated: March 09, 2026
ID: 000198190