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This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.
Updated: December 10, 2025
ID: 000127944
Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.
Updated: December 08, 2025
ID: 000126308
PowerEdge R660 and R760 platforms running CPLD versions v1.2.6 report voltage out of range, which prevents the node from powering on.
Updated: January 21, 2026
ID: 000418002
This article explains how to use the internal HTTP share for 4.x PowerFlex Manager Release Certification Matrix (RCM), Intelligent Catalog (IC), ISO uploads.
Updated: January 21, 2026
ID: 000220681
Dell PowerFlex Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: January 20, 2026
ID: 000391392
This article explains how to clear device errors from the PowerFlex Manager Platform (PFMP) when a Dial Home (DH) SIO03.02.0000005 is triggered.
Updated: January 20, 2026
ID: 000256801
Client/servers are experiencing IO errors against PowerFlex-backed devices. The overall backend (MDM/SDSes) appears to be healthy. PowerFlex replication is being used and there are some RPO errors against 1 or more of the RCGs.
Updated: January 19, 2026
ID: 000227849
PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.
Updated: January 16, 2026
ID: 000415896
PowerFlex Open Manage Enterprise (OpenManage Enterprise) allows a PowerFlex solution to gather telemetry from nodes. This article lists: Supported Versions, Documentation, Functionality and Feature Resources, and AIOps supported versions and documentation.
Updated: January 16, 2026
ID: 000412301
PowerFlex 4.x Trying to generate the troubleshooting bundle gives an error "The test connection to upload the troubleshooting bundle failed"
Updated: January 14, 2026
ID: 000209791
The compliance information in PFxM got corrupted and was showing components with old or stale data reflected as N/A in the compliance report.
Updated: January 12, 2026
ID: 000194859
Procedure to update firmware to mitigate an issue of NVDIMM batteries losing charge on PowerFlex Rack and Appliance (R650, R750) nodes.
Updated: January 12, 2026
ID: 000228450
Editing a service and selecting a new OS image does not change the OS image reflected in the Service settings or Compliance and OS Repositories.
Updated: January 10, 2026
ID: 000194858
MDM login does not work with LDAP authentication on Ubuntu 16.04 and higher, with PowerFlex 3.5 and higher.
Updated: January 10, 2026
ID: 000194824
By default, 14G SO nodes are configured to go to sleep to save power when idle. In the sleep state, when PowerFlex Manager issues IOs the response time is impacted while it wakes up. It is possible to set a parameter that does not allow the CPU to go to sleep but that setting will revert back to the default after a service upgrade.
Updated: January 10, 2026
ID: 000194768
This article explains when it is safe to ignore PowerFlex UI non-compliance when hardware component updates are necessary. The compliance flag in PFxM is a best-practice target matrix. If support and engineering guide the customer community to update hardware to fix issues in the field, such as stated in a KB article, Dell Technical Advisory (DTA), or Dell Security Advisory (DSA), deviation is allowed, supported, and acceptable.
Updated: January 09, 2026
ID: 000227433
This article provides an explanation of the backplane hard drive LED indicators.
Updated: January 09, 2026
ID: 000413096
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: January 09, 2026
ID: 000185734
PFxM-3.5.1-5539 with 13G HC and SO services backed up and restored to 3.7.0-7773 loses the cached network connectivity data for 13G nodes. After the restore, the 13G SO service goes into a critical and error state.
Updated: January 09, 2026
ID: 000189981
PowerFlex Manager installs operating systems during new service deployment or node expansion with Partial Network Automation using iDRAC virtual media. Sometimes when LACP networking is used with Dell OS 10 switches OS installation failures can be seen depending on the switch cabling used.
Updated: January 09, 2026
ID: 000189241
Node credentials can be changed from the Resources page of PowerFlex Manager. As many nodes as wanted may be selected and updated, but if too many are selected it could cause timeout issues.
Updated: January 09, 2026
ID: 000188944
In PowerFlex Manager, a disruptive service upgrade fails if the SVM name in vCenter does not match its hostname.
Updated: January 09, 2026
ID: 000188940
Switch discovery fails if "enable" password is required to activate configure commands.
Updated: January 09, 2026
ID: 000188937
PowerFlex : Conflicting/duplicate IP block the PFxM service deployment and node expansions VXFM00222
This article gives the procedure to locate a conflicting/duplicate IP and resolve it by removing the conflicting/duplicate IP.
Updated: January 09, 2026
ID: 000205922
During deployment, an existing SO service failed with the message "Could not connect to the SDS xxx over SSH due to a timeout. (VXFM00665)" All connectivity between PFxM appliance, gateway, and gateway to SDS data IPs is working and manual SSH was working.
Updated: January 09, 2026
ID: 000188625
This article describes about how to expand a service when all networks are not mapped to the service.
Updated: January 09, 2026
ID: 000187511
SDNAS CO deployed the SDNAS Node successfully, but the PowerFlex file cluster registration failed.
Updated: January 09, 2026
ID: 000207105
NDU can fail with conflicting RPMs inside the CentOS extras repo.
Updated: January 09, 2026
ID: 000203533
After upgrading the PowerFlex Management Platform from 4.0.0-161 to hotfix 4.0.0.1-169, the Resource Group Compliance Report shows no software components in the PowerFlex Manager UI.
Updated: January 09, 2026
ID: 000203532
PowerFlex Manager Platform (PFMP) crashes after restarting network services using "systemctl restart network."
Updated: January 09, 2026
ID: 000202162