Dell vSAN R770 Ready Node

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.

This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.

It’s a common misconception that if a PowerEdge server fails to boot, doesn’t complete POST, or experiences other issues, the iDRAC will also be inaccessible. In reality, iDRAC is often still online and available to assist with troubleshooting—even if it was never configured beforehand. Leveraging iDRAC to review recent events, analyze logs, and collect a SupportAssist Collection (TSR) is critical for accelerating diagnosis and recovery.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

Dell PowerEdge 17G Intel servers may record memory module temperature warning events in the Lifecycle Log and System Event Log during the server cold boot sequence.

Dell PowerEdge 17G servers record inaccurate CPU index within iDRAC10 Lifecycle Log (LCLOG) and System Event Log (SEL) when machine check event (MCE) is recorded.

Dell PowerEdge 17G servers added MEMHOT error monitoring in iDRAC10 firmware version 1.20.80.50 combined with supported Field-Programmable Gate Array (FPGA) firmware. Servers configured with Power Supply Cold Redundancy feature enabled can record random SYS565 memory temperature warning events.

This article explains how to assign an Initial Company Administrator.

During cluster turn on of vSAN ready nodes, the vSAN network list does not exist. This causes the virtual machine (VM) status to be invalid.

Dell iDRAC9 and iDRAC10 remediations are available for an arbitrary file export vulnerability that could be exploited by malicious users to compromise the affected system.

This article explains how to promote Company Administrators.

This article explains Dell guidelines on company administrator assignment.

Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures

iDRAC10 firmware version 1.20.50.50 was removed from Dell Technologies' eSupport downloads website due to two high impact issues. This article outlines those issues and remediation plans.

Several requests regarding custom ISOs for the latest VMware patch releases for ESXi 7.0 and ESXi 8.0 have been received. The new VMware patch includes critical security updates for vulnerabilities CVE-2025-22224, CVE-2025-22225, and CVE-2025-22226. VMSA-2025-0004 is the official Broadcom article number which is commonly use to explain the issue to Tech Support.

When a PS1010 or PS1030 NVMe SSD is installed, a PSOD may occur during production or gathering Operating System (OS) logs.

On a Dell vSAN Original Storage Architecture (OSA) cluster with deduplication enabled, there are occurrences of drive faults reported on the NVMe devices. The vSAN OSA cluster is configured with NVMe devices as cache tier and SAS as capacity tiers. The drive faults are incorrectly reported on NVMe drives which are configured as cache tiers for the vSAN OSA cluster even though the failure is on the SAS drives participating in capacity tier.

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

This KB is to provide information about Dell customized VMware ESXi support stance on the Dell 17th generation of PowerEdge servers. The 17th generation of PowerEdge servers is based on Intel® Xeon® 6500P/6700P (Granite Rapids SP) and AMD EPYC™ 9005 Series Processor (Turin).

This article explains how to update the BIOS version of a Dell PowerEdge Server using EFI file. The update can be done directly from the Unified Extensible Firmware Interface (UEFI) interface.

Users may request a drive be replaced due to I/O errors or if the drive is marked as "failed" or "unusable" by Software-Defined-Storage (SDS) solution.

Dell SAS SSD models SS530 and SS540, when used as a VMware vSAN cache tier, show accelerated write endurance loss.

The following document shows how to import a Dell VSAN catalog into Dell Repository Manager (DRM), using CLI in a Linux environment. The resulting export can be used with Dell EMC OpenManage Integration for VMware vCenter (OMIVV) and OpenManage Enteprise Virtual vCenter plug-in (OMEVV).

This article describes how to find the iDRAC's current MAC address.

This article describes how to view and clear the system event log (SEL) in System Setup.

Dell EMC Server Platform Security Advisory for Intel SA-00329 – Intel® Processors Data Leakage Advisory - CVE-2020-0548, CVE-2020-0549

Dell iDRAC9 remediation is available for a security vulnerability that could be exploited by malicious users to compromise the affected system.