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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: May 25, 2026
ID: 000205512
Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products
Updated: May 22, 2026
ID: 000262249
This article explains the failure of the checkpoint backup, also known as cpbackup, due to the server root password containing a special character such as $.
Updated: May 29, 2026
ID: 000470088
Avamar fails to browse and back up Microsoft SQL Server 2016 databases in a clustered AlwaysOn environment. The issue affects clusters that use SQL Server listeners. The Avamar avsql Plug‑in cannot correctly resolve the AlwaysOn group name, which prevents successful browse and backup operations.
Updated: May 29, 2026
ID: 000052495
Cloud DR runs a Retention process for the purpose to validate Virtual Machine copies previously uploaded and during this process the following Warning can occur: Could not delete all disks segments after collapsing.
Updated: May 29, 2026
ID: 000185209
During the workflow to Failback a Virtual Machine to the on premise VMware, Virtual Center is not able to complete successfully.
Updated: May 29, 2026
ID: 000184022
To show the steps to enable SSL validation between the Avamar and Cloud Disaster Recovery Add-ON (CDRA) when Avamar has added a Signed Certificate Authority.
Updated: May 29, 2026
ID: 000192334
How to reset or regenerate certificates due to expiration (or misconfiguration).
Updated: May 29, 2026
ID: 000188770
Avamar profile email alert generated during Exchange database GLR restore.
Updated: May 27, 2026
ID: 000207309
Avamar Hyper-V backups fail with "Checkpoint creation for Virtual machine has failed and will be skipped from backup" error.
Updated: May 27, 2026
ID: 000206488
Avamar Granular Level Recovery (GLR) for Exchange (ItemPoint) browse does not show edb/log path in UI.
Updated: May 27, 2026
ID: 000206699
Avamar for SharePoint backup creates a noncopy-only backup of SQL Databases, which is causing an issue with native SQL differential backups.
Updated: May 27, 2026
ID: 000207139
This article explains how to make Avamar VM Image level backup-initiated flows through particular IP or IPS of ESXI which has multiple IPs.
Updated: May 27, 2026
ID: 000194598
The article describes how to enable debug during Windows client Bare Metal Restore (BMR).
Updated: May 27, 2026
ID: 000197689
This article describes a common Bare Metal Recovery (BMR) error that users encounter due to a missing backup or VSS option for which BMR is not possible.
Updated: May 27, 2026
ID: 000058885
The Avamar Bare Metal Recovery (BMR) Wizard stalls at retrieving critical volumes in backup on Windows servers that have many attached disks. The wizard appears unresponsive during volume discovery.
Updated: May 27, 2026
ID: 000059023
Avamar Exchange backups fail with an error indicating that the Backup Agent is not running under the Avamar backup user account, even though the required group memberships are assigned. The failure occurs due to mismatched Exchange security group names that use legacy distinguished names instead of default Exchange group names.
Updated: May 27, 2026
ID: 000055459
This article explains how to verify the Avamar DB2 plugin archivelog configuration to ensure that DB2 databases are correctly set up for archive log backups.
Updated: May 27, 2026
ID: 000023656
Avamar fails to retrieve client log from the Activity monitor with "The session log is unavailable."
Updated: May 27, 2026
ID: 000064550
Scheduled backups do not run because a backup group within it no longer contains members.
Updated: May 27, 2026
ID: 000210062
This article provides estimates on scheduling lead time when booking Remote Proactive Services (RPS) upgrades.
Updated: May 26, 2026
ID: 000021599
This article describes a behavior in Avamar 19.10 where the Avamar Administrator console automatically enables the group when to edit a disabled group policy.
Updated: May 26, 2026
ID: 000228606
Avamar Hyper‑V backups fail or complete with exceptions when multiple virtual machines (VMs) from specific Hyper‑V nodes are selected in the backup dataset. The backups fail with error 43426, indicating that checkpoint creation failed and the affected VMs were skipped.
Updated: May 26, 2026
ID: 000206871
Event Code 23017 is received indicating that a reverse lookup failed. This is due to the Domain Name Server (DNS) responding with multiple IP addresses for a single hostname.
Updated: May 26, 2026
ID: 000198692
SSL certificate change with error: "Library Error: key values mismatch"
Updated: May 26, 2026
ID: 000065305
The error message "xmldocerrorhandler" is seen in the Avamar gsan.log.
Updated: May 25, 2026
ID: 000193806
This article explains the Avamar CallHome, ConnectHome, or DialHome return error "connection time out"
Updated: May 25, 2026
ID: 000050058
Instructions how to update the Avamar credentials in use to connect with a given integrated vCenter, using the Avamar User Interface (AUI).
Updated: May 25, 2026
ID: 000283832
After the Avamar server is upgraded or the certificates are renewed, replications will not start. An error message (code 30978) with the description "Failed to initiate replication because no proxy was found to service the job." appears
Updated: May 25, 2026
ID: 000182782
After an upgrade to Windows 10 version 1709, the Avamar Administrator shows garbled, unreadable text due to ClearType being enabled.
Updated: May 24, 2026
ID: 000167910