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PowerProtect Cyber Recovery

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After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated:  October 30, 2025 ID: 000184429

Data Protection Advisor agent on Windows fails to register with the application server due to error HTTP response code is 403
Updated:  September 10, 2025 ID: 000184051

After upgrading to Cyber Recovery 19.17, there is a new option to verify the certificate when enabling the Transport Layer Security (TLS) protocol. This article covers situations where retrieving the certificate failed with the TLS protocol.
Updated:  January 07, 2026 ID: 000242079

After upgrade of Cyber Recovery and CyberSense, the analysis report at the completion of a Secure-Copy-Analyze job is no longer received.
Updated:  January 02, 2026 ID: 000405586

Upgrade check shows failure due to docker disk 20GB space requirements.
Updated:  December 12, 2025 ID: 000402303

Cyber Recovery jobs may fail during the sync state when multiple jobs run simultaneously from different Data Domain (DD) MTrees. This issue occurs due to a duplicated use of port 2051 in AWS environments.
Updated:  December 01, 2025 ID: 000398610

Upgrading to various versions of Cyber Recovery 19.21 may fail for the reasons listed below.
Updated:  November 25, 2025 ID: 000373885

Dell PowerProtect Cyber Recovery remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  November 21, 2025 ID: 000394451

Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated:  November 20, 2025 ID: 000182609

After updating to PowerProtect Cyber Recovery 19.8, an analyze operation runs longer than expected. This problem applies to Cyber Recovery customers who use the CyberSense include/exclude filter.
Updated:  November 19, 2025 ID: 000187594

This page features documents produced by the Content Engineering and Translation (CE&T) team for Dell PowerProtect Cyber Recovery. It also provides links to Index Engines CyberSense documents, white papers, videos, podcasts, and other useful documents about Cyber Recovery.
Updated:  November 17, 2025 ID: 000132014

Cyber Recovery login in failure with 502 Bad Gateway error
Updated:  November 17, 2025 ID: 000164966

A recovery operation for PowerProtect Data Manager (PPDM) within the Cyber Recovery vault fails due to incorrect login credentials. Cyber Recovery is unable to authenticate with the PPDM host, resulting in a failure to retrieve application version information and complete the recovery.
Updated:  October 29, 2025 ID: 000382028

Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated:  October 29, 2025 ID: 000207261

The following is a process for performing a redirected restore using the RMAN Agent.
Updated:  October 23, 2025 ID: 000192197

After upgrading to Cyber Recovery 19.20 and CyberSense 8.12, CyberSense analyze jobs using DD Boost may run longer than before upgrading. The Sandboxes created for CyberSense Analysis are created with incorrect permissions, causing the longer analyze times.
Updated:  October 23, 2025 ID: 000370173

After the first successful recovery check with Cyber Recovery 19.20.0.1-31 and PowerProtect Data Manager 19.20.0.18, the subsequent recovery checks fails.
Updated:  October 20, 2025 ID: 000364358

After upgrade to PowerProtect Data Manager 19.15, the automated recovery fails when using Cyber Recovery.
Updated:  October 16, 2025 ID: 000221110

Cyber Recovery installation on RHEL 9.4 fails with error "Failed to open lockbox in system mode, the Lockbox file was not found.
Updated:  October 15, 2025 ID: 000379339

When backing up NetApp volumes, the backup fails in the initialization phase. When avtar tries to read the inode.dir.map from previous backup, it terminates with Fatal signal 11 due to high memory usage.
Updated:  September 29, 2025 ID: 000202089

PowerProtect Data Manager Recovery fails to create a sandbox due to failed to add ddboost user SysDR_ppdm.
Updated:  September 26, 2025 ID: 000356727

On-demand analyze job error: An analyze operation is already running for that policy.
Updated:  September 25, 2025 ID: 000225248

Cyber Recovery (CR) Time zone is changed after applying an operating system security patch.
Updated:  September 22, 2025 ID: 000211087

Dell PowerProtect Cyber Recovery remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  September 19, 2025 ID: 000223545

Dell Cyber Recovery remediation is available for multiple security vulnerabilities that may potentially be exploited by malicious users to compromise the affected system.
Updated:  September 19, 2025 ID: 000201970

Dell Index Engines CyberSense remediation is available for kernel-default component that could be exploited by malicious users to compromise the affected system.
Updated:  September 19, 2025 ID: 000214647

Dell PowerProtect Cyber Recovery remediation is available for an authentication bypass vulnerability that could be exploited by malicious users to compromise the affected system.
Updated:  September 19, 2025 ID: 000214943

Dell PowerProtect Cyber Recovery remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  September 19, 2025 ID: 000219750

Dell EMC Cyber Recovery remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system
Updated:  September 19, 2025 ID: 000204919