PowerScale InsightIQ

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

PowerScale Info Hub for OneFS 9.15.0.0 documentation

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Fix for NFS-Based InsightIQ Upgrade failure to 6.2.0 (Path: 6.0.1 → 6.1.0 → 6.2.0)

Describes System Pool mode behavior in OneFS 9.15+ and explains the associated alerts to help interpret cluster state and identify potential issues.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

NetWorker Data Management Protocol (NDMP) backup sessions connect to one PowerScale node instead of distributing load across multiple nodes due to DNS caching and storage node configuration.

Running isi dm setup-dir may warn if a pre‑9.15 cluster Protected Read‑Write version 1 (PRWv1) is paired with a 9.15 cluster Protected Read‑Write version 2 (PRWv2), causing REPEAT_COPY jobs to fail.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

In OneFS 9.14 and earlier, disabling SSO does not remove the SP signing certificate, causing critical expiration alerts until the certificate is addressed; this is fixed in OneFS 9.15, 9.14.0.1, and 9.13.1.

The Dell PowerScale InsightIQ Info Hub provides links to InsightIQ documentation.

Nodes may encounter out-of-memory, slowdown or kernel panics as lockdata retains several gigabytes of RAM. The cause is NFS per-file instance lockdata failing to release memory on nodes.

Doing banner or tool scraping security scans are not always effective and cannot account for backported fixes.

When importing a cluster datastore export file from one minor version of Dell PowerScale InsightIQ 6.x into a later minor version (for example, from version 6.0 to 6.1, or from version 6.2 to 6.3), blocking triggers may be incorrectly applied to the internal long-term data storage tables during the import process. These blocking triggers prevent the system from successfully storing historical performance data beyond approximately one month. As a result, older historical data is no longer visible in the InsightIQ dashboard. This issue does not occur when the export and import are performed between the same InsightIQ versions (for example, 6.3 to 6.3).

The InsightIQ 5.x and 6.x WebUI shows an incorrect last update timestamp due to an outdated table in the database.

Network File System (NFS) clients writing to PowerScale OneFS on version 9.11 may experience rare write operation failures that manifest as Input or Output Errors (EIO).

The Dell PowerScale OneFS Info Hubs provide links to OneFS documentation.

The upgrade from InsightIQ v6.0.1 to v6.1.0 is failing due to an alert migration failure during the upgrade.

InsightIQ 6.x versions have internal IP addresses that use 172.17 and 172.18 which may conflict with external connections such as adding clusters with that IP range.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Crontab is a utility used for Task Scheduling and Task Automation.

PowerScale Info Hub for OneFS 9.13.0.0 documentation

The following event is displayed on the cluster. The Integrated Dell Remote Access Controller (iDRAC) located in chassis {chassis} is experiencing connectivity problems. This controller monitors hardware components such as batteries and power supplies. To ensure that these hardware components continue to be monitored, contact Dell support. This may be caused by an unresponsive PowerTools Agent process. PTAgent is the process that facilitates communication between the iDRAC and OneFS' hardware monitoring subsystem.

Isilon/PowerScale node panics

Some PowerScale hardware procedures (such as power cycling or power draining a node) vary depending on the hardware generation. The node model name does not clearly indicate the hardware generation. Use the table below to identify your node’s hardware generation and follow the appropriate instructions in related knowledge base articles.

How to identify if a boot flash drive has failed on 108NL, NL400, S200, X200, or X400 nodes with Event ID: 100010023 and 400120001.

The iiq‑apiconnector container fails to start after upgrading to or installing InsightIQ 6.3 on Proxmox, due to NumPy requiring x86‑64‑v2 CPU features that older VM CPU types lack.

This article describes a known issue with ConnectX-6 (CX6) InfiniBand backend path failover. An architectural change introduced in CX6 InfiniBand Host Channel Adapter (HCA)s affects backend path redundancy, resulting in unexpected failover behavior.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.