XtremIO HW X2-R

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article provides links to several Dell Community pages.

All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.

The BBU is unable to maintain a stable charge at 100% and it changes from healthy, to failed, to healthy, due to an internal fault.

LDAP authentication failed due to ldap_bind: Invalid credentials (49)

Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.

Write are failing from time to time, leading to an LVM error (LVM_IO_FAIL - EWRPROTECT) for no obvious reason, as if the device was "write protected." The error was reported as: "AIX shows disk operation error on array with PowerPath. No error showed in the array…."

Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.

Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

An XtremIO KB article detailing a possible cause and resolution of an alert that is raised for Non-redundant Initiators (XTR 2400203)

An advisory is being sent regarding multiple items that require attention that are fixed in newer X2 platform versions.

This article provides information related to "The Storage Controller is disconnected from the XMS" and "Cluster manager is running, but it is disconnected from XMS" alerts.

This knowledge base article provides high-level instructions detailing how to configure XtremIO with ESRS Virtual Edition (VE) using an XtremIO Management Server (XMS).

This article explains how to assign an Initial Company Administrator.

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.

This article is to let customers know of a possible performance or DU issue they may be at risk of if changes have been made to the VPLEX BEPM feature for VPLEX running on GeoSynchrony 6.2.x and what to do if this issue is seen.

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro

This article provides guidance on updating customer data on the Service Requests (SRs) or accounts. It outlines what changes can be made by customers and the account team, as well as steps for modifying information and setting up Service Request notifications.

During the running of Health Check Script on XtremIO messages stating that not all logs were processed due to timeout limitation appear.

This article explains how to promote Company Administrators.

This article explains XtremIO cluster ambient operating temperature specifications.

XtremIO: Microsoft LDAP Channel Binding and LDAP Signing requirements

This article explains Dell guidelines on company administrator assignment.

Trying to add more initiators than the 1024 initiator per cluster limit at code versions below 6.4 can cause software module failure leading to loss of service of the array. Please refer to the release notes document for a complete set of limitations.

An XtremIO article detailing the cause and resolution of failure to map a volume to a RecoverPoint initiator group using admin credentials using the WebUI interface with an "ig_tg_l_already_in_use" or "unauthorized_user" error.

An XtremIO article detailing the cause and resolution of the following cluster physical capacity alerts: sys_ud_ssd_space_limited (XTR0200302), sys_ud_ssd_space_very_limited (XTR0200303), sys_ud_ssd_space_no_free (XTR0200304), user_physical_capacity_high (XTR0203792) and user_physical_capacity_very_high (XTR0203892)

XtremIO: IP Link Down or Initializing (XTR4200101, XTR4200103) (Customer and Dell Correctable)