NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

Unable to start Dell License Server.

This Article describes Linear Tape Open (LTO) tape technology and its features since version 4.

NetWorker license server does not start.

This article describes how to set a Protection Period in NetWorker.

This KB provides an overview of the NetWorker Web User Interface (NWUI). This is an HTML web-based NetWorker management interface that provides similar functionality as the legacy Java-based NetWorker Management Console.

How to backup Virtual (Clustered) SQL Server instance with NetWorker Module for Microsoft (NMM) using VDI command-line syntax or 'nsrsqlsv'

NetWorker server and client can backup save sets that are Common Internet File System (CIFS) shares on a Windows server or any other NAS Filer. This requires certain permissions.

Error reported when trying to change the retention lock from "none" to "Governance for existing device. Encountered error updating Device 1 out of 1: Unable to get Mtree information for DD host, DD_HOSTNAME, user <sysadmin>, port <3009>, Mtree </data/col1/>. The following error occurred: **** There are no Mtrees configured that match the pattern /data/col1/.

This article helps in understanding the hardware issue configured in NetWorker.

After the NetWorker Runtime Environments (NRE) upgrade on a Linux NetWorker server, NetWorker Management Console (NMC) authentication fails. The system reports errors indicating that user credentials cannot be validated.

These are the general steps to replace the default NetWorker self-signed certificate with a Certificate Authority (CA)-signed certificate for the "AUTHC" and NetWorker Web UI (NWUI) services.

Tape to tape clone fails when there are multiple source tape volumes and one available read side tape device. Intermittently, load operation goes in to an indefinite loop and clone operation is eventually timing out.

This article describes how to manually use the legacy 'jbconfig' command to configure a tape library in NetWorker.

The purpose of this HOW To is to provide a main landing page for quick access to NetWorker License Triage Guide information and guidelines.

After the upgrade to v19.11.0.0, nsrdr is failing occasionally.

This KB provides an overview of the different vProxy builds and their embedded ddboost, VMware Disk Development Kit (VDDK), VMware Tools versions, and OS details. This KB requires a Dell support site user-account to access.

This KB article describes an issue where Microsoft SQL Server (MSSQL) backups fail with "BACKUP DATABASE is terminating abnormally" error.

This article describes how to configure tape devices for PowerScale cluster nodes to avoid slow NetWorker Data Management Protocol (NDMP) backups. Add specific tape devices to each node by limiting the devices used in a NetWorker 'Media Pool'.

This article provides details of how to set the number of parallel save streams to be used for an Isilon NetWorker Data Management Protocol (NDMP) multistream backup.

This KB article describes an issue for which NetWorker Module for Database Applications (NMDA) Sybase PIT restores of threshold backup fails.

This procedure allows verification of whether files in an incremental backup were selected based on valid modification times. Comparing OS‑level file mtime values with the nsavetime of the last full backup helps determine if file selection behavior is expected.

On the monitoring screen, the total amount shown is the sum of the last full backup and the incremental backup, while NMC reports only the incremental backup.

This article provides the steps required to create a local NetWorker user account that is only capable of performing NetWorker recovery actions from the NetWorker Management Console (NMC) or NetWorker Web User Interface (NWUI).

Parallel Save Streams (PSS) of a Windows directory (~250k files) completes, but nsrinfo only shows part of the files. Using -t with four nsavetime values and merging the results, yields a full list.

NetWorker Management Console presents several stale sessions, which prevents a good and reliable administration. It may also cause some slowness.

The NetWorker vProxy solution is used to protect the vSphere environment. The file-level restore (FLR) fails for all Virtual Machines (VM) with the signature length error. Data Domain self-signed CA certificate has expired. Renew Data Domain certificate as shown in Dell KB 198864.

NetWorker Module for Microsoft (NMM) 19.8 through 19.10.0.4 SQL Server Management Studio (SSMS) plugin issue for databases with diff backups

A Zimbra server on a Red Hat Hyper‑V Virtual Machine (VM) shows processor and memory exhaustion during backup. The VM becomes unresponsive and must be rebooted.