NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

The NetWorker Management Console (NMC) stops responding for some AD users. The NMC may show a loading bar stuck at 38%. The NMC server's GST logs shows "Could not send application token: Can't encode arguments"

NMC response slows down and or stops responding.

Unable to initiate restore for clients from NMC or Command line.

The NetWorker Management Console's (NMC) GST service stops shortly after starting due to a left over postmaster.pid from a previous GST process.

VMware View in table mode does not show the Protection Policy Group for a VM.

This article provides instructions on how to launch both 19.13+ and 19.12.x (and older) NetWorker Management Console (NMC) from the same NMC-client host.

This KB details steps required to access the NetWorker Management Console (NMC) after upgrading to 19.13

Azure Virtual Machine (VM) completes successfully. The VM is recovered in Azure and powers on. No issue is seen with the VM. The nsrazure_recover log reports that no VM disks were recovered.

The NetWorker VMware Protection (NVP) solution is used to backup VMware Virtual Machines (VM). The web-based Data Protection Restore Client (DPRC) is used to perform File Level Restore (FLR) or Microsoft SQL app-consistent (MSVMAPPAGENT) restores. Some or all save sets are not visible from the DPRC.

NetWorker VMware Protection (NVP) vProxy Virtual Machine (VM) backups fail for one or more disks. The error returned is a generic VMware Disk Development Kit (VDDK) error "You do not have access rights to this file." This error can appear for several reasons; however, this KB focuses on when Content-Based Read Cache (CBRC) is configured in VMware.

A failed recover job is falsely posted Succeeded when there is a "Server rejected credential" error and "73724:recover: One or more recover threads failed to exit successfully" and "179715:recover: Parent recovery thread exited with errors."

The purpose of this article is to help you backup a Lotus Domino file using a command line (nsrdasv). In addition, if there is any issue, this article helps you set debugging and assist you to collect the log files for further investigation.

This KB offers an overview of NetWorker logging and how to configure Simple Mail Transfer Protocol (SMTP) email notifications for policy-based actions.

This KB provides an overview of how to troubleshoot email notification-related issues. Emails are configured in NetWorker resources, but emails are not being received after triggered events, such as backup completion. This issue can appear during an initial email configuration or on an existing configuration. This KB focuses on various different symptoms that may be observed during a communication issue between the NetWorker server and SMTP mail server.

Dell NetWorker remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell NetWorker vProxy remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell NetWorker remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article provides instructions to enable Client File Indexes (CFI) backups in the same policy data backups are performed.

This article provides information for configuring NetWorker server Mail Home and Secure Connect Gateway (SCG)

Use the 'Data Protection Restore Client' for vProxy file-level recovery from a primary or cloned backup on a Data Domain device. The Data Protection Restore Client allows users to restore specific files and folders from virtual machines in User and Admin modes.

This KB provides a brief overview of how to configure schedule overrides in NetWorker Protection Policies.

NetWorker Virtual Edition (NVE) upgrade fails at 40 of 48)|ERROR: Action::RegenerateCertSha512::Task::do An error occurred when reading the current certificate - operation failed.

The NetWorker server software installed on a Linux server. The server services fail to start, reporting that the RabbitMQ service is already running "Unable to start epmd because it is already running"

NetWorker VMware Protection (NVP) vProxy backups were performed from one vCenter; however, the vCenter is no longer accessible. Virtual Machine (VM) restores must be performed to an alternate vCenter.

RecoverPoint for Virtual Machines(VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection(VADP) backup solutions. However, sometimes protected Virtual Machines may see Snapshot Consolidation errors or Virtual Machine restarts, during backup operations.

NetWorker 9: The NMC > NetWorker Administration UI Monitoring a Policy’s Show details does not complete with progress of 38% (38 percent) when in need of NMC > Setup > Configure Service Account to update the NMC server with new credentials.

The -I - is ignored when the save set is not a BBB with the data writing out with " -r" after the absolute path

When the Windows PATH is not ordered with NetWorker bin directory first, the C:WindowsSystem32recovere.exe is used and hence "Invalid parameter - -d" returned.