OEMR R240

Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers, how physical drive LED indicators provide quick visual diagnostics, and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature. This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller

This article explains the difference between a reset and a Power Drain.

This article explains how to create a Virtual Disk using the System Settings menu.

Correctable and uncorrectable memory errors on PowerEdge Server with DDR4 and changes to troubleshooting steps

This article provides information about Dell Boot Optimized Storage Solution (BOSS) PCIe cards. It also provides instructions for installing Windows, Red Hat, SuSE, Ubuntu, and related Linux distributions onto these cards.

This article is a step-by-step guide on how to replace a hard drive.

This article describes how to gather the necessary log files to troubleshoot a vSphere Tanzu issue.

Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.

After upgrading iDRAC9 firmware to version 7.20.60.50 or 7.20.70.50, storage components may not be displayed or the status may appear as Unknown.

When running the nvidia-smi command, you may encounter a driver error stating that "nvidia-smi has failed because it could not communicate with the NVIDIA driver.

Dell iDRAC9 and iDRAC10 remediations are available for an arbitrary file export vulnerability that could be exploited by malicious users to compromise the affected system.

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.

This article provides guidance for the Dell System Update (DSU).

The firmware of PowerEdge server hard drives is a critical component in the server system. Regularly updating and maintaining this firmware is essential for server performance, security, and compatibility. Hard drive firmware updates can often fix known hardware faults and issues, address identified vulnerabilities and security problems, and potentially introduce new features, improvements, and enhancements.

Dell iDRAC9 remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell PowerEdge Server BIOS and iDRAC9 remediation is available for an Information Disclosure Vulnerability that could be exploited by malicious users to compromise the affected system.

This article explains how to test the configured iDRAC email alerts settings.

Dell Enterprise SAS, SATA SSD: SMART predictive failures triggered by remaining write endurance falling below the threshold

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

Domain Name System (DNS) resolving the local hostname may return the internal IP address of the USB Network Interface Card (NIC) passthrough device enabled by iDRAC Service Module (iSM). This can cause issues with internal network devices configured with 169.254.x.x nonroutable addresses. The metric of the USB NIC device should be manually set to a high number so that internal network devices take precedence.

This article provides the latest Integrated Dell Remote Access Controller 9 (iDRAC9) firmware version available for Dell PowerEdge servers, Datacenter Scalable Solutions (DSS), Precision Rack workstations, Storage NX network-attached storage, XC Core Systems, and XC Series Hyper-C appliances.

This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.

Dell EMC PowerEdge servers with Dell Processor Acceleration Technology (DPAT) enabled through the BIOS Dell Controlled Turbo setting may provide the optimal solution for low latency performance. This article provides a summary of this Dell EMC technology, licensing requirements and required steps to enable this setting.

This article shows how to add additional disks to a virtual disk or reconfigure a virtual disk.