OEMR R5500

Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server. It is also relevant for 100% fan speeds.

If the LifeCycle Controller (LCC) is enabled but it is missing in the menu during the POST, it is possible that you must import the iDRAC license to enable it again.

To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.

This article describes how to find the iDRAC's current MAC address.

Frequently Asked Questions (FAQ) about Physical Drives replacement in RAID Server and MD Arrays

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

This article provides information about how to disable C-States and C1E on a PowerEdge Server.

The article describes updating Dell PowerEdge server firmware through Integrated Dell Remote Access Controller (iDRAC) 7, 8, 9, or 10. It details downloading the firmware image, logging in to the iDRAC web interface, uploading the image for installation, and managing pending updates.

This article provides information about identifying the hard driver properties in OMSA, system setup page, and iDRAC interface.

This article explains how to restore the BIOS defaults settings on a Dell PowerEdge Server. This procedure may be valid for other Dell products.

Explore various RAID levels - RAID 0, 1, 5, 6, and 10 - implemented in Dell PowerEdge servers. Learn about their configurations, benefits, and how they impact data redundancy and performance.

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

Dell Enterprise SAS, SATA SSD: SMART predictive failures triggered by remaining write endurance falling below the threshold

Micron 5x00 Series SSDs may experience read/write performance degradation after reaching approximately 65,535 power-on hours (POH), which equates to roughly 7.5 years of operation. This issue affects performance only and does not result in data loss or drive failure.

Toshiba AL15SE HDDs may enter a Drive Not Ready (DNR) state and report repeated seek retries associated with sense codes 04-4C-91, 04-4C-95, 04-4C-E0, or 04-44-82.

Access the Windows Server ISO downloads. Get your Windows Server ISO file directly from Microsoft and ensure your PowerEdge server is up and running.

This article explains how to replace a cache disk in a vSAN configuration.

The firmware of PowerEdge server hard drives is a critical component in the server system. Regularly updating and maintaining this firmware is essential for server performance, security, and compatibility. Hard drive firmware updates can often fix known hardware faults and issues, address identified vulnerabilities and security problems, and potentially introduce new features, improvements, and enhancements.

Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults 0x3, 0x11, 0x0, or 0x4, 0x29, 0x4. These faults have the potential to cause unexpected drive issues.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.

This article outlines the actions required to prepare a system for retirement or repurposing using the LifeCycle controller.

This article explains multiple methods to reset the Integrated Dell Remote Access Controller (iDRAC) both locally and remotely including reset, reset to defaults and reset to customer configuration.

The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature. This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller

When running the nvidia-smi command, you may encounter a driver error stating that "nvidia-smi has failed because it could not communicate with the NVIDIA driver.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

This article provides information about how to use the LCC to deploy a supported OS.

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

This how-to explains the commands and shows the results of outputs for the same to retrieve your service tag using a command console. It is displayed as the system serial number.