Articles
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The article describes updating Dell PowerEdge server firmware through Integrated Dell Remote Access Controller (iDRAC) 7, 8, 9, or 10. It details downloading the firmware image, logging in to the iDRAC web interface, uploading the image for installation, and managing pending updates.
Updated: September 30, 2026
ID: 000134013
This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.
Updated: September 17, 2026
ID: 000127944
Summary: Steps to enable and collect debug logs from OpenManage Enterprise 3.9 and later for diagnostic purposes.
Updated: October 05, 2026
ID: 000212597
This article describes how to enable, use, and disable Field Service Debug (FSD) mode in OpenManage Enterprise for advanced troubleshooting under Dell Support guidance. FSD provides SSH and SCP access to the appliance and must only be used in conjunction with an active Dell Support engagement. Verbiage may differ on pre-OME 4.7 versions.
Updated: October 02, 2026
ID: 000212619
Dell PM1735a Non-Volatile Memory Express (NVMe) drive failing in PowerEdge servers.
Updated: October 02, 2026
ID: 000481601
This article provides links to product documentation, troubleshooting KB articles, and videos for PowerEdge Rack and Tower servers and Dell systems management tools. Use the expandable sections to find Installation and Service Manuals, iDRAC, OME, and other management product guides.
Updated: October 01, 2026
ID: 000203864
This article talks about the Intel Cluster on Die technology as it pertains to VMware ESXi.
Updated: September 23, 2026
ID: 000147278
Legacy Summit drives with Product Part ID (PPID) revision A03 or earlier run SxS9 firmware and can be upgraded to SxSA, but the upgrade is not recommended because SxSA is intended for drives with the updated preamp hardware; drives with PPID revision A04 or later must use SxSA or later and downgrading is unsupported.
Updated: September 22, 2026
ID: 000502414
When firmware updates are applied to Dell PowerEdge servers outside of the OpenManage Enterprise (OME) workflow, the OME inventory may not reflect the updated versions. Running a manual inventory task or re-onboarding the device in OME will force a re-detection and resolve the discrepancy.
Updated: September 21, 2026
ID: 000510650
This article explains how to disable the third-party PCIe Card default cooling response on PowerEdge 13G Servers.
Updated: September 21, 2026
ID: 000135682
Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.
Updated: September 18, 2026
ID: 000124666
Toshiba AL15SE HDDs may enter a Drive Not Ready (DNR) state and report repeated seek retries associated with sense codes 04-4C-91, 04-4C-95, 04-4C-E0, or 04-44-82.
Updated: September 18, 2026
ID: 000495316
This article explains how to use the RACADM systemerase command to erase data and reset components on a Dell PowerEdge server with iDRAC9, including command syntax, component list, and a lab walkthrough.
Updated: September 17, 2026
ID: 000460243
The iDRAC provides a web interface and a command-line interface that allows administrators to perform remote management tasks.
Updated: September 14, 2026
ID: 000179517
Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.
Updated: September 14, 2026
ID: 000132726
Integrated Remote Access Controller (iDRAC10) logs SRV016 reporting a timeout exporting logs and log collection, caused by checks during TTY log gathering, on firmware 1.30.50.xx.
Updated: September 14, 2026
ID: 000495521
Dell OpenManage Enterprise (OME) uses a multi-step process to discover and onboard servers through iDRAC. The discovery process begins with a basic network reachability check (ICMP ping) followed by protocol-level communication (Redfish or WS-Man). If any step in this chain fails, the discovery will not succeed.
Updated: September 14, 2026
ID: 000507806
This article shows how to do network card testing using the Support Live Image (SLI).
Updated: September 10, 2026
ID: 000120458
This article identifies which Operating System (OS) files the iDRAC Service Module (iSM) replicates the Lifecycle Controller (LC) logs to.
Updated: September 10, 2026
ID: 000064204
This article provides information about how to create a bootable USB drive from and OS ISO file for manual installation.
Updated: September 10, 2026
ID: 000334285
When working on internal components of a Dell computer, follow the safety precautions that are provided in this article to avoid any harm on the hardware.
Updated: September 10, 2026
ID: 000175301
The Dell Nautilus Firmware Update Utility is flexible and simple to use as it contains all the latest, relevant firmware updates for hard drives in your Dell server.
Updated: September 10, 2026
ID: 000141811
Dell OS and Applications Solutions on Dell TechCenter - Project Sputnik, Microsoft Windows, Red Hat Linux, SUSE, Ubuntu, and more
Updated: September 10, 2026
ID: 000145895
How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.
Updated: September 09, 2026
ID: 000179543
Firmware updates using the iDRAC or LifeCycle Controller does not work on any Emulex 8 Gb fiber channel adapter.
Updated: September 09, 2026
ID: 000144615
This article describes how to reenable the Lifecycle Controller (LCC) when it goes into recovery mode.
Updated: September 09, 2026
ID: 000136186
This article provides information about how to update your system's firmware from the Lifecycle Controller on Dell servers.
Updated: September 09, 2026
ID: 000128133
This article shows How To determine why a virtual machine powered off or rebooted by reviewing log files and host details to identify guest shutdowns, user or API requests, HA resets or system faults.
Updated: September 07, 2026
ID: 000205778
This article explains how to perform a driver or firmware update directly from the operating system (OS) using a Dell Update Packages (DUP).
Updated: September 04, 2026
ID: 000130467
This article explains how to find supported memory configuration for your PowerEdge server.
Updated: September 02, 2026
ID: 000135681