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PowerPath Management Appliance

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The purpose of this KB is to list basic items to check when troubleshooting PowerPath Management Appliance (PPMA) prior to opening a Service Request (SR) with support.
Updated:  June 04, 2025 ID: 000193978

A slow blinking amber light showing internally from the switch model DS6620B-V2, not from the switch panel, is confirmed by Brocade to be the LED from the eUSB card (on the motherboard).
Updated:  November 15, 2023 ID: 000217788

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated:  January 02, 2026 ID: 000185734

When you downgrade PowerPath from 6.x to 5.x, you need to put aside the PowerPath 5.x saved configuration files in advance.
Updated:  December 29, 2025 ID: 000019542

This article provides the fix when the Windows host cannot see LUNs on Unity Array after installation of PowerPath 6.1.
Updated:  December 12, 2025 ID: 000052798

Event 4 appears in Viewer, reporting Corporation () PowerPath MPAPI error after upgrade to 5.7 SP2. MPAPI (Powermt, host-agent, Powermig) causes error. No impact on PowerPath cluster.
Updated:  December 10, 2025 ID: 000055944

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate many drivers have dates earlier than the OS, because the PowerPath release predates the OS.
Updated:  December 09, 2025 ID: 000062991

This article notes how PowerPath on Red Hat Enterprise Linux 2.1 or 3 can cause SAN access conflicts and block storage software. The cause is the PowerPath driver and services.
Updated:  December 04, 2025 ID: 000132251

The component within PPMA require a security update to address various vulnerabilities.
Updated:  November 21, 2025 ID: 000180931

PowerPath Management Appliance contains remediation for OpenSSL vulnerability that may be exploited by malicious users to compromise the affected system. PowerPath Linux remediation is available for OpenSSL Vulnerability with an updated Security Configuration Guide (SCG) informing the customers to update OpenSSL package on the host system. For PowerPath Windows, OpenSSL_Configuration Utility contains remediation for OpenSSL vulnerability that may be exploited by malicious users to compromise the affected system. OpenSSL is used for communication between PowerPath Windows host and Management server. OpenSSL is not bundled in PowerPath Windows package. However, separate compiled OpenSSL libraries are provided to customers through Dell download site along with an installation script so that customers can install them separately. As a remediation, PowerPath engineering is updating the download site with the latest OpenSSL libraries.
Updated:  November 21, 2025 ID: 000198826

This article explains how to assign an Initial Company Administrator.
Updated:  November 14, 2025 ID: 000374134

The purpose of this KB article is to provide common information about ESXi issues and the steps to troubleshoot them.
Updated:  November 12, 2025 ID: 000205090

PPME migration seems to have hung Disk Management and PowerPath 6.2 on the B node of an Active/Active cluster. Node A is the one that has 10 handles setup (no sync yet) but node B is showing high I/O across all disks for some reason.
Updated:  November 04, 2025 ID: 000050087

When the host is rebooted, NMP manages some or all VPLEX LUNs (instead of PowerPath/VE).
Updated:  October 23, 2025 ID: 000051943

What is the maximum number of LUNs (Logical Unit Number) that can be presented? What is the maximum number of Paths per LUN? What is the Maximum Partition size on Microsoft Windows?
Updated:  October 22, 2025 ID: 000019117

PowerPath Management Appliance: How to reset/change PPMA user interface password
Updated:  October 22, 2025 ID: 000022336

This article explains how to promote Company Administrators.
Updated:  October 21, 2025 ID: 000374126

Server hung while PPME migration was in progress at which TargetLUfault errors are received in powermig info.
Updated:  October 20, 2025 ID: 000054845

PPMA shows ESXi hosts as Unlicensed and rpowermt commands fail with an error "User Authentication Invalid"
Updated:  October 17, 2025 ID: 000173409

Microsoft Failover cluster resources go offline during a volume expansion in PowerPath for Windows 6.1.
Updated:  October 17, 2025 ID: 000064173

Upgrade to PPMA 2.1 SP1 or above from lower version fails
Updated:  October 17, 2025 ID: 000052777

Kernel panics may occur on Red Hat Enterprise Linux (RHEL) 7.x systems running PowerPath for Linux version 6.3 in conjunction with Symantec software (VRTSvxvm any version) may result in data unavailability.
Updated:  October 17, 2025 ID: 000054851

PowerPath Management Appliance audit log increases leading to root filesystem going to over 90% full.
Updated:  October 17, 2025 ID: 000168476

Performance issue while accessing PPMA GUI 2.5.
Updated:  October 17, 2025 ID: 000168485

Failed to upgrade the PowerPath Management Appliance.Upgrade fails with "Zypper issue while updating existing packages. Unknown error. Aborting update procedure ... COMPLETE: Appliance update completed with warnings.
Updated:  October 17, 2025 ID: 000173284

This article explains Dell guidelines on company administrator assignment.
Updated:  October 17, 2025 ID: 000379388

Reserve the following port numbers for Dell EMC PowerPath Management Appliance:
Updated:  September 29, 2025 ID: 000019506

PowerPath Windows remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  September 19, 2025 ID: 000214248

PowerPath Management Appliance contains remediation for an OpenSSL vulnerability that may be exploited by malicious users to compromise the affected system.
Updated:  September 19, 2025 ID: 000182321