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49 out of 49 shown
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
SourceOne Web Search Restore window fail to load folder list due to timeout errors.
Updated: May 09, 2026
ID: 000186076
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Updated: May 09, 2026
ID: 000185676
The system report "Backup SLA Summary By Client" is only showing the colour red for all columns instead of green and red.
Updated: May 09, 2026
ID: 000185584
SourceOne Management Console provides no option in Job Management to filter jobs based on the PST Discovery or PST Archive tasks types.
Updated: May 09, 2026
ID: 000185150
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: May 08, 2026
ID: 000182609
SourceOne Email Management: Historical Archive/Shortcut jobs fail due to SourceOne Service Account exceeding the maximum number of allowed sessions on Microsoft Exchange 2013 or later.
Updated: May 05, 2026
ID: 000171722
SourceOne Email Management - SourceOne Index process ExAsIdxObj.exe is unresponsive after installing 7.2.SP5 Hotfix Bundle 2 (HF2) causing index sets to be marked with "Missing Items" status.
Updated: May 05, 2026
ID: 000168030
SourceOne Email Management - Unindexable Messages cause the entire index to fail rebuild/indexing and the state of the index will be set to Missing Items.
Updated: May 04, 2026
ID: 000167712
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
SourceOne services fail to start with error message "Windows cannot start the service. Cannot find the file specified"
Updated: April 17, 2026
ID: 000052609
Microsoft outlook may be unresponsive or stop responding while using SourceOne Offline Access add-in with Microsoft Azure Information Protection (AIP) or Condeco Outlook Add-in.
Updated: April 17, 2026
ID: 000052174
IPM Folder delete failing during index delete process due to Message Center being claimed by a Native Archive Server under Native Archive Connection
Updated: April 17, 2026
ID: 000051939
You are unable to unzip the SourceOne software package as you do not have the password or the correct password.
Updated: April 17, 2026
ID: 000019531
The Data Protection Engine (DPE) plugin cannot operate on vCloud Director (vCD) 10.4.1, causing URLServiceException 02105 and 403 with NullPointerException logs; cause is vCD 10.4.1 unsupported.
Updated: March 31, 2026
ID: 000211494
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Updated: March 17, 2026
ID: 000219292
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Updated: March 03, 2026
ID: 000228704
This article explains how to assign an Initial Company Administrator.
Updated: February 23, 2026
ID: 000374134
This article explains how to promote Company Administrators.
Updated: February 18, 2026
ID: 000374126
This article explains Dell guidelines on company administrator assignment.
Updated: February 17, 2026
ID: 000379388
This Article describes methods for identifying and treating problems related to the media database, as well as best practices for maintenance and protection.
Updated: February 02, 2026
ID: 000223518
Users cannot log on to Dell EMC SourceOne Discovery Manager client or web interface, receiving the error “Web service version and DB (database) version do not match” after the SourceOne service‑account password was changed.
Updated: January 05, 2026
ID: 000162296
How to receive Dell Technical Advisories (DTA) and Dell Security Advisories (DSA).
Updated: December 11, 2025
ID: 000008421
Attempts to prevent RSS feed items from being archived in SourceOne Email Management fail because the system lacks configuration setting to exclude the RSS feed folder, making exclusion impossible.
Updated: December 09, 2025
ID: 000167339
Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated: October 29, 2025
ID: 000207261
When backing up NetApp volumes, the backup fails in the initialization phase. When avtar tries to read the inode.dir.map from previous backup, it terminates with Fatal signal 11 due to high memory usage.
Updated: September 29, 2025
ID: 000202089
Avamar Proxy Deployment Manager is failing during the Create Recommendation process. - Error connecting to mc service.
Updated: September 18, 2025
ID: 000214602
After filling all the parameters, and clicking the Apply button, an error message is received after 4-5 minutes when configuring a new LDAP in AppSync. The CPU and RAM remain high.
Error message received when LDAP configuration fails: org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error
Updated: September 10, 2025
ID: 000228907
SourceOne: Jobs created using SourceOne "File Archive - Historical" activity fails to process items larger than 4GB in size
Updated: September 02, 2025
ID: 000167137
ES1_DatabaseSetup.exe does not recognize Microsoft SQL 2016 server and displays error Microsoft SQL Server is not installed on this computer.
Updated: September 02, 2025
ID: 000168484