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This article lists the appropriate customer-managed VMware vCenter Server (External vCenter) versions that are supported with VxRail clusters.
Updated: January 08, 2026
ID: 000157682
This article is an accumulation of questions, answers, and information relating to VxRail upgrades.
Updated: December 24, 2025
ID: 000020129
VxRail manager upgrade fails during precheck stage with error: Password expiry retrieval failed, due to unable to find requested resource credentials.
Updated: January 08, 2026
ID: 000315920
The intent of this article is to provide the proper course of action to take if the notified mystic code takes place.
Updated: January 07, 2026
ID: 000038758
Dell VxRail remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: January 07, 2026
ID: 000412375
This article explains why Dell initiates automated secure connect-in sessions on VxRail systems connected through Secure Connect Gateway (SCG).
Updated: January 06, 2026
ID: 000402334
During a VxRail upgrade, the dry‑run pre‑check fails because the vCenter (VC) CD‑ROM cannot be accessed. The CD DVD device is missing after a previously attached ISO was detached but not removed.
Updated: January 06, 2026
ID: 000213141
An upgrade from 7.x to 8.x fails at vCenter Server with a pre‑check failure. This is due to mismatched thumbprints for the ESXi Agent Manager (EAM) and RBD extensions, breaking certificate verification.
Updated: January 06, 2026
ID: 000219862
The VxRail plugins physical view is unable to load due to a misconfigured VMK layout.
Updated: January 06, 2026
ID: 000207397
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: January 02, 2026
ID: 000185734
The intent of this KB is to provide the proper course of action to take in case the notified mystic code MYSTIC01408E, VXR01408E takes place.
Updated: December 31, 2025
ID: 000032583
The intent of this article is to provide the proper course of action to take in case the notified mystic code MYSTIC01408D, VXR01408D takes place.
Updated: December 31, 2025
ID: 000032568
The intent of this article is to provide the proper course of action to take in case the notified mystic code MYSTIC01408C, VXR01408C takes place.
Updated: December 31, 2025
ID: 000032579
The intent of this KB is to provide the proper course of action to take if the notified mystic code takes place.
Updated: December 31, 2025
ID: 000038752
The intent of this article is to provide the proper course of action to take in case the notified mystic code MYSTIC014089, VXR014089 takes place.
Updated: December 31, 2025
ID: 000032580
The intent of this article is to provide the proper course of action to take in case the notified mystic code MYSTIC014088, VXR014088 takes place.
Updated: December 31, 2025
ID: 000032557
The intent of this KB is to provide the proper course of action to take if the notified mystic code takes place.
Updated: December 31, 2025
ID: 000043566
The intent of this article is to provide the proper course of action to take if the notified mystic code takes place.
Updated: December 31, 2025
ID: 000032558
The intent of this article is to provide the proper course of action to take in case the notified mystic code MYSTIC01405D, VXR01405D takes place.
Updated: December 31, 2025
ID: 000032477
Health check returns an event indicting that the 'operation_status' database table is too large, which causes problems when upgrading to a VxRail 7.x release.
Updated: December 30, 2025
ID: 000201380
Dell VxRail: Health check fails for vc_elm test.
Updated: December 30, 2025
ID: 000214108
The 'vx_cl' health check fails when the Managed Object Identifier (MOID) set for the cluster does not match the MOID of the cluster hosting VxRail Manager (VxRM).
Updated: December 30, 2025
ID: 000212235
Dell VxRail: Health check fails for test 'rep_partnr'.
Updated: December 30, 2025
ID: 000213713
Health-check returns an event indicating that VxVerify found an issue with the VxRail Manager server.pfx certificate.
Updated: December 30, 2025
ID: 000207052
Health check fails when a lock exists in lockservice, logged with locked_by. A leftover lock (disk replacement, manager action, upgrade) blocks LCM upgrades
Updated: December 29, 2025
ID: 000208650
Deployment fails due to VxRail Manager not having the correct IP set.
Updated: December 29, 2025
ID: 000216510
The VxRail manager UI throws an error on the node "Missing key property evoUUID for this host."
Updated: December 29, 2025
ID: 000202176
Node expansion fails due to missing Private Management Network, Private VM Network, or a vlan not configured.
Updated: December 29, 2025
ID: 000221275
Under the summary page for the virtual machine, the storage compliance shows "compliant," but under the storage policy for the hard disk it shows an unknown compliance status.
Updated: December 26, 2025
ID: 000071370
A VxRail 7.x or 8.x deployment validation process fails with the error "Failed to validate the certificate of vCenter_FQDN, the reason is: Unknown certificate error."
Updated: December 26, 2025
ID: 000219521