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Dell PowerEdge M630 Systems (VRTX Enclosure) Owner's Manual

Troubleshooting USB devices

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

Steps

  1. Ensure that the server module is turned on.
  2. Check the USB device connection to the server module.
  3. Swap the USB device with a working USB device.
  4. Connect the USB devices to the server module by using a powered USB hub.
  5. If another server module is installed, connect the USB device to that server module. If the USB device works with a different server module, the first server module’s USB ports may be faulty. See the Getting help section.

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