SourceOne Email Management Indexes fail to "Reindex" eller "Reindex Failed Documents"
Summary: SourceOne Email Management Indexes kan ikke "Reindex" eller "Reindex Failed Documents" når den tilknyttede Archive-mappen inneholder en &ersand (&) i navnet.
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Symptoms
Når du prøver å utføre en "Reindex" eller "Reindex Failed Documents" mot et SourceOne Email Management-indekssett som tilhører en arkivmappe som inneholder en &ersand (&) i navnet, mislykkes reindekseringen.
Følgende feil logges i ExAsIdxObj.exe.log sporingslogger:
UPDATE WorkQueue SET xConfig.modify('insert text{"\\IndexShare\Index02\TEST & FOLDER\YearMonth\IndexSet_REBUILD_PARTIAL"} into (RebuildInfo/TempNetworkLoc)[1]'), LastModified = '20201217 14:20:41.527' where WorkId = 2718
Cannot communicate with the database. (0x86040400) Unknown error (0x800408EA) {XQuery [WorkQueue.xConfig.modify()]: Invalid entity reference Native error: 2282 SQL State: 42000 }
Failed to update Work Queue Item: <WorkID>- With: Update WorkQueue xConfig (0x86040416)
System call failed. (0x86040100) Cannot communicate with the database. (0x86040400) Unknown error (0x800408EA) [ExAsIdxObj.exe, ExASDBAccess.cpp(4995).CExASDBAccess::UpdateWorkQueueXConfigValue] >{XQuery [WorkQueue.xConfig.modify()]: Invalid entity reference Native error: 2282 SQL State: 42000 }
System call failed. (0x86040100) [ExAsIdxObj.exe, IdxRebuild.cpp(5639).IndexThread::GetRebuildStatus] >Cannot communicate with the database. (0x86040400) Unknown error (0x800408EA) [ExAsIdxObj.exe, ExASDBAccess.cpp(4995).CExASDBAccess::UpdateWorkQueueXConfigValue] >{XQuery [WorkQueue.xConfig.modify()]: Invalid entity reference Native error: 2282 SQL State: 42000 }
Marking local index missing msg...
Marking local idx state as missmsg <DriveLetter>:\EMC SourceOne IndexWork\TEST & FOLDER_YearMonth_IndexNum\Index
Dette skjer bare med ISYS-indeksering. Elastic Search-indekser er ikke berørt.
Cause
Ikke relevant
Resolution
Dette problemet er løst i oppdateringer eller oppdateringspakkeversjoner av SourceOne Email Management høyere enn 7.2.10 hurtigreparasjon 2 (7.2.10.0059).
Sett med EMC SourceOne Patch- og Service Pack er tilgjengelige for nedlasting over https://dell.com/support
Article Properties
Article Number: 000183105
Article Type: Solution
Last Modified: 14 June 2025
Version: 8
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