RecoverPoint for VMs:Errors in VMkernel logs “#0 - MPI_handler_sent_keepalive:Command failed”

Summary: 使用 RecoverPoint for Virtual Machines (VMd) 的客户可能会在 VMkernel 日志中看到错误“#0 - MPI_handler_sent_keepalive:Command failed”

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

ESXi 主机 VMkernel 日志 (/var/run/log/vmkernel.*) 显示事件:
2024-03-11T12:40:58.098Z cpu35:2076662)esx_splitter: KL_ERROR:937: #0 - MPI_handler_sent_keepalive: Command failed
2024-03-11T12:54:58.111Z cpu21:2076662)esx_splitter: KL_ERROR:937: #0 - MPI_handler_sent_keepalive: Command failed

Cause

拆分器和 RecoverPoint Appliance (RPA) 使用消息传递协议 (MPI) 进行通信。有时,验证连接是否处于活动状态的命令可能会失败。

Resolution

分辨率:
此事件是良性的,没有影响。

如果存在其他与拆分器相关的错误(如“DEGRADED”状态错误),则需要进行调查。

有一些选项可减少 RecoverPoint for Virtual Machines 拆分器记录到 VMkernel 日志中。
请联系 Dell Technologies 客户支持中心或您的服务代表,并参考以下文章:
RecoverPoint for Virtual Machines:如何从 ESXi 主机上的 vmkernel 日志中筛选拆分器事件

Affected Products

RecoverPoint for Virtual Machines
Article Properties
Article Number: 000227065
Article Type: Solution
Last Modified: 22 Apr 2025
Version:  3
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