Avamar: How to Create, Modify, or Verify NetApp NDMP User Settings for Backup Operations

Summary: Instructions to create, modify, or verify NetApp Network Data Management Protocol (NDMP) user settings using System Manager UI. Noting a UI issue where passwords are not set; use CLI to generate the NDMP user password (node level: `ndmpd password ndmp password `; SVM level: `vserver services ndmp generate-password -vserver -user ndmp`) Verify NDMP service status with `system services ndmp show` (node) or `vserver services ndmp show` (SVM). ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

Create, Modify, or Verify NetApp NDMP User Settings.

Web UI Method

Use the NetApp System Manager to add a new NDMP user.

  • Open a web browser and navigate to https://<NETAPP_MANAGEMENT_IP>/
  • Go to Configurations > Users
  • Click the Add icon to create a new user.

NETAPP NDMP USER CREATE

Caution: The NetApp UI may not set the NDMP password correctly. If the password is not recognized for NDMP backups, generate it using CLI as described below.

CLI Method - Generate NDMP Password.

Run the appropriate command based on where the NDMP service is enabled.

# Node‑level NDMP service
ndmpd password ndmp password XXXXXXXXXXXXXX
# Cluster (SVM)‑level NDMP service
vserver services ndmp generate-password -vserver [SVM_NAME] -user ndmp

Verify NDMP Service Status.

Check whether NDMP is enabled on the node or SVM.

# Node level – NDMP disabled
system services ndmp show
Node      Enabled   Clear Text   User ID
--------  --------  -----------  -------
[NETAPP_NODE]  false    true         root

 

# Node level – NDMP enabled
system services ndmp show
Node      Enabled   Clear Text   User ID
--------  --------  -----------  -------
[NETAPP_NODE]  true     true         root

 

# Cluster (SVM) level – NDMP disabled
vserver services ndmp show
VServer   Enabled   Authentication type
--------  --------  --------------------
[SV M_NAME]  false    challenge

 

# Cluster (SVM) level – NDMP enabled
vserver services ndmp show
VServer   Enabled   Authentication type
--------  --------  --------------------
[SV M_NAME]  true     challenge

 

# Detailed SVM view (example)
vserver services ndmp show -vserver [SV M_NAME]
Vserver: [SV M_NAME]
NDMP Version: 4
Ignore Ctime: false
Enable Offset Map: true
Enable TCP Nodelay: false
TCP Window Size: 32768
Data Port Range: all
Enable Backup Log: true
Enable per Qtree Exclusion: false
Authentication Type: challenge
Enable NDMP on Vserver: false
Preferred Interface Role: intercluster, data
Is Secure Control Connection Enabled: false
Note: There is a known issue on NetApp wherein the password for the NDMP user is not properly set. It is not recognized for use for NDMP backups when an NDMP user is created from the NetApp System Manager UI. If you run into this situation, open CLI access to NetApp and let the NetApp system generate the NDMP user password. Depending where the NDMP service is enabled, use the appropriate commands accordingly.

Affected Products

Avamar, Avamar Plug-in for NDMP
Article Properties
Article Number: 000189649
Article Type: How To
Last Modified: 11 Nov 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.