PowerScale：SyncIQ 顯示「需要注意」的狀態

Summary: 本知識文章說明 SyncIQ 原則可能顯示「需要注意」狀態的原因，並提供識別和解決問題的步驟。

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Instructions

當 SyncIQ 原則失敗時，會記錄報告並說明失敗原因。失敗的工作成功完成後，SyncIQ 原則的狀態會顯示為 needs_attention 狀態： 

SIQ1-1# isi sync reports list
Policy Name  Job ID  Start Time          End Time                         Action  State
--------------------------------------------------------------------------------------------------------
Sync_Test1   2       2022-12-15T19:37:50 2022-12-15T19:39:54 run     finished
Sync_Test3   2       2022-12-15T19:29:50 2022-12-15T19:31:39 run     finished
Sync_Test2   1       2022-12-15T19:04:22 2022-12-15T19:06:20 run     finished
test         1       2022-12-12T17:07:56 2022-12-12T17:12:53 run     needs_attention  
--------------------------------------------------------------------------------------------------------
Total: 4

這是預期中的行為。可使用 needs_attention 狀態表示先前的工作失敗，可能需要檢閱和調查。

若要判斷故障原因，請在 needs_attention 通過查看受影響的策略報告進行說明。

在以下範例中，SyncIQ 原則測試顯示： Job ID 1 作為 state=needs_attention。

SIQ1-1# isi sync reports list --policy-name=test --state=needs_attention
Policy Name  Job ID  Start Time          End Time                          Action  State
-----------------------------------------------------------------------------------------------------------
test                  1       2022-12-12T17:07:56 2022-12-12T17:12:53 run     needs_attention
-----------------------------------------------------------------------------------------------------------
Total: 1

 

識別工作 ID 後，檢視報告以尋找在輸出結尾列出的主要工作 ID 下記錄的子報告。
 

SIQ1-1# isi sync reports view --policy=test --job-id=1
                  Policy Name: test
                       Job ID: 1
                   Start Time: 2022-12-12T17:07:56
                     End Time: 2022-12-12T17:12:53
                       Action: run
                        State: needs_attention
                           ID: 1-test
                    Policy ID: f3b3c720a82ecc7ac700d6ad0f0de923
                    Sync Type: initial
                     Duration: 17s
                       Errors: (policy name: test target: 10.237.0.122) SyncIQ policy failed to establish an encrypted connection with target. Attempting to run an unencrypted sync while the global required flag is set., (policy name: test target: 10.237.0.122) SyncIQ detected a problem with policy configuration. Job has no valid root path: No such file or directory
                    Encrypted: No
                       Phases
                            Phase: STF_PHASE_TW
                       Start Time: 2022-12-12T17:12:41
                         End Time: 2022-12-12T17:12:48


Subreports:
Policy Name  Job ID  Subreport ID  Start Time               End Time                  Action  State
------------------------------------------------------------------------------------------------------------------------
test      1              1             2022-12-12T17:07:56 2022-12-12T17:07:57 run     failed
test      1              2             2022-12-12T17:09:28 2022-12-12T17:09:29 run     failed
test      1              3             2022-12-12T17:12:38 2022-12-12T17:12:53 run     finished
------------------------------------------------------------------------------------------------------------------------
Total: 3


每個子報表都有開始時間和結束時間，包括作業可以成功完成的子報表。

當失敗工作的子報告清單可用時，請指定要檢視的子報告，以找出失敗的原因。

範例：

SIQ1-1# isi sync reports subreports view --policy=test --job-id=1 --subreport-id=1
                  Policy Name: test
                       Job ID: 1
                 Subreport ID: 1
                   Start Time: 2022-12-12T17:07:56
                     End Time: 2022-12-12T17:07:57
                       Action: run
                        State: failed
                    Policy ID: f3b3c720a82ecc7ac700d6ad0f0de923
                    Sync Type: invalid
                     Duration: 1s
                       Errors: (policy name: test target: 10.237.0.122) SyncIQ detected a problem with policy configuration. Job has no valid root path: No such file or directory


SIQ1-1# isi sync reports subreports view --policy=test --job-id=1 --subreport-id=2
                  Policy Name: test
                       Job ID: 1
                 Subreport ID: 2
                   Start Time: 2022-12-12T17:09:28
                     End Time: 2022-12-12T17:09:29
                       Action: run
                        State: failed
                    Policy ID: f3b3c720a82ecc7ac700d6ad0f0de923
                    Sync Type: invalid
                     Duration: 1s
                       Errors: (policy name: test target: 10.237.0.122) SyncIQ policy failed to establish an encrypted connection with target. Attempting to run an unencrypted sync while the global required flag is set.


如果原始問題已解決，但 SyncIQ 工作持續失敗，則每個子報告將包含不同的失敗原因。建議您在成功之前檢視最近的故障的最新子報告。

當 SyncIQ 原則再次執行並完成且沒有任何失敗時，狀態會從 needs_attention 的輸出傳送至 Finished。如果故障持續存在，則應進行調查，以確定適當的更正措施。

Article Properties
Article Number: 000208115
Article Type: How To
Last Modified: 16 Dec 2025
Version:  2
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