Recuperação cibernética: Falha ao configurar o multilink para CyberSense - não é possível desfazer o array no campo Go struct

Summary: Depois de fazer upgrade para o Cyber Recovery 19.13 e o CyberSense 8.2.0-1.12, a tentativa de configurar o multilink para analisar cópias não é capaz de ser concluída.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

A GUI de configuração do Cyber Recovery Mutlilink mostra o seguinte:

Erro de configuração de vários links no Cyber Recovery
No log/edge/edge.log, o seguinte pode ser testemunhado, que corresponde à captura de tela na GUI de configuração de vários links do Cyber Recovery:
 
[XXXX-05-10 13:32:20.393] [DEBUG] [edge] [restapi_client.go:139 CallCRRESTAPI()] : Perform request.Get path=https://apps:9095/irapi/v7/apps/XXXXXXXXXXXXXXXXXXXXXXXX/csnetworkinfo
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:148 CallCRRESTAPI()] : status = 400 Bad Request
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:321 GetCRResponse()] : Entering
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:328 GetCRResponse()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:149 CallCRRESTAPI()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:55 CallRESTAPIHeader()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:295 HandleRESTAPIResponse()] : Entering
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:303 HandleRESTAPIResponse()] : REST status code :400
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [restapi_client.go:312 HandleRESTAPIResponse()] : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmars
hall response to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:313 HandleRESTAPIResponse()] : Exiting
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [edge.go:1474 GetMultiLinkNetInterfaces()] : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmarshall
response to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [jsonerr.go:27 JSONError()] : Entering
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [jsonerr.go:40 JSONError()] : 500 : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmarshall response
to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [jsonerr.go:44 JSONError()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [edge.go:1476 GetMultiLinkNetInterfaces()] : Exiting
[XXXX-05-10 13:32:20.519] [INFO] [edge] [restauth.go:99 func1()] : GET /cr/v7/apps/XXXXXXXXXXXXXXXXXXXXXXXX/multilinknetinterfaces End GetMultiLinkInterfaces Elapsed=127.933414ms

Cause

Houve um problema de software na versão 8.2.0-1.12. Isso foi feito com a API REST que o Cyber Recovery usa para detectar todas as interfaces do CyberSense.
Ele retornará uma resposta json inválida se uma ou mais interfaces do CyberSense não estiverem configuradas ou não ativadas.
O Cyber Recovery não pôde analisar essa resposta e o erro visto nos registros e no Cyber Recovery é exibido.

Resolution

Esse problema é resolvido no CyberSense 8.2.0-1.23.
Article Properties
Article Number: 000214851
Article Type: Solution
Last Modified: 14 Sept 2023
Version:  2
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