Obnova po kybernetické obnově: Selhání konfigurace vícelinků pro program CyberSense – nelze rozbalit pole do pole Go struct

Summary: Po upgradu na software Cyber Recovery 19.13 a CyberSense 8.2.0-1.12 nelze dokončit pokus o konfiguraci funkce Multilink za účelem analýzy kopií.

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Symptoms

Grafické uživatelské rozhraní konfigurace cyber recovery mutlilink zobrazuje následující:

Chyba konfigurace vícelinků při kybernetické obnově
V protokolu/okraji/edge.log může být zaznamenáno následující, které odpovídá snímku obrazovky v grafickém uživatelském rozhraní konfigurace multilink v aplikaci Cyber Recovery:
  
[XXXX-05-10 13:32:20.393] [DEBUG] [edge] [restapi_client.go:139 CallCRRESTAPI()] : Perform request.Get path=https://apps:9095/irapi/v7/apps/XXXXXXXXXXXXXXXXXXXXXXXX/csnetworkinfo
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:148 CallCRRESTAPI()] : status = 400 Bad Request
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:321 GetCRResponse()] : Entering
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:328 GetCRResponse()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:149 CallCRRESTAPI()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:55 CallRESTAPIHeader()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:295 HandleRESTAPIResponse()] : Entering
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:303 HandleRESTAPIResponse()] : REST status code :400
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [restapi_client.go:312 HandleRESTAPIResponse()] : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmars
hall response to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:313 HandleRESTAPIResponse()] : Exiting
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [edge.go:1474 GetMultiLinkNetInterfaces()] : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmarshall
response to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [jsonerr.go:27 JSONError()] : Entering
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [jsonerr.go:40 JSONError()] : 500 : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmarshall response
to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [jsonerr.go:44 JSONError()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [edge.go:1476 GetMultiLinkNetInterfaces()] : Exiting
[XXXX-05-10 13:32:20.519] [INFO] [edge] [restauth.go:99 func1()] : GET /cr/v7/apps/XXXXXXXXXXXXXXXXXXXXXXXX/multilinknetinterfaces End GetMultiLinkInterfaces Elapsed=127.933414ms

Cause

Ve verzi 8.2.0-1.12 došlo k problému se softwarem. To bylo díky rozhraní REST API Cyber Recovery, které používá k vyhledávání všech rozhraní CyberSense.
Pokud je jedno nebo více rozhraní CyberSense nenakonfigurované nebo nepovolené, vrátí se neplatná odpověď json.
Aplikace Cyber Recovery nedokázala tuto odpověď analyzovat a zobrazí se chyba jak v protokolech, tak v nástroji Cyber Recovery.

Resolution

Tento problém je vyřešen v programu CyberSense 8.2.0-1.23.
Article Properties
Article Number: 000214851
Article Type: Solution
Last Modified: 14 Sept 2023
Version:  2
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