Cyber-Recovery: Fehler beim Konfigurieren von Multilink für CyberSense – kann das Array nicht in das Feld Go struct unmarshalieren

Summary: Nach dem Upgrade auf Cyber Recovery 19.13 und CyberSense 8.2.0-1.12 kann der Versuch, Multilink zu konfigurieren, um Kopien zu analysieren, nicht abgeschlossen werden.

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Symptoms

Die Cyber Recovery Mutlilink-Konfigurations-GUI zeigt Folgendes an:

Multilink-Konfigurationsfehler bei Cyber Recovery
Im Protokoll/edge/edge.log kann Folgendes beobachtet werden, das dem Screenshot in der Gui der Multilink-Konfiguration in Cyber Recovery entspricht:
  
[XXXX-05-10 13:32:20.393] [DEBUG] [edge] [restapi_client.go:139 CallCRRESTAPI()] : Perform request.Get path=https://apps:9095/irapi/v7/apps/XXXXXXXXXXXXXXXXXXXXXXXX/csnetworkinfo
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:148 CallCRRESTAPI()] : status = 400 Bad Request
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:321 GetCRResponse()] : Entering
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:328 GetCRResponse()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:149 CallCRRESTAPI()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:55 CallRESTAPIHeader()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:295 HandleRESTAPIResponse()] : Entering
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:303 HandleRESTAPIResponse()] : REST status code :400
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [restapi_client.go:312 HandleRESTAPIResponse()] : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmars
hall response to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:313 HandleRESTAPIResponse()] : Exiting
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [edge.go:1474 GetMultiLinkNetInterfaces()] : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmarshall
response to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [jsonerr.go:27 JSONError()] : Entering
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [jsonerr.go:40 JSONError()] : 500 : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmarshall response
to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [jsonerr.go:44 JSONError()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [edge.go:1476 GetMultiLinkNetInterfaces()] : Exiting
[XXXX-05-10 13:32:20.519] [INFO] [edge] [restauth.go:99 func1()] : GET /cr/v7/apps/XXXXXXXXXXXXXXXXXXXXXXXX/multilinknetinterfaces End GetMultiLinkInterfaces Elapsed=127.933414ms

Cause

In version 8.2.0-1.12 gab es ein Softwareproblem. Dies war mit der REST API, die Cyber Recovery verwendet, um alle CyberSense-Schnittstellen zu erkennen.
Es gibt eine ungültige JSON-Antwort zurück, wenn eine oder mehrere der CyberSense-Schnittstellen nicht konfiguriert oder nicht aktiviert sind.
Cyber Recovery konnte diese Antwort nicht analysieren und der Fehler, der sowohl in den Protokollen als auch in der Cyber Recovery angezeigt wird, wird angezeigt.

Resolution

Dieses Problem wurde in CyberSense 8.2.0-1.23 behoben.
Article Properties
Article Number: 000214851
Article Type: Solution
Last Modified: 14 Sept 2023
Version:  2
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