Cyber Recovery: Det går inte att konfigurera multilink för CyberSense – det går inte att avmara disksystemet från fältet Go struct

Summary: Efter uppgradering till Cyber Recovery 19.13 och CyberSense 8.2.0-1.12 går det inte att slutföra försök att konfigurera Multilink för att analysera kopiorna.

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Symptoms

Cyber Recovery Mutlilink-konfigurationsgränssnittet visar följande:

Konfigurationsfel med flera länkar i Cyber Recovery
I loggen/edge/edge.log kan följande ses som matchar skärmbilden i det grafiska användargränssnittet för multilänkskonfiguration i Cyber Recovery:
  
[XXXX-05-10 13:32:20.393] [DEBUG] [edge] [restapi_client.go:139 CallCRRESTAPI()] : Perform request.Get path=https://apps:9095/irapi/v7/apps/XXXXXXXXXXXXXXXXXXXXXXXX/csnetworkinfo
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:148 CallCRRESTAPI()] : status = 400 Bad Request
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:321 GetCRResponse()] : Entering
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:328 GetCRResponse()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:149 CallCRRESTAPI()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:55 CallRESTAPIHeader()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:295 HandleRESTAPIResponse()] : Entering
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:303 HandleRESTAPIResponse()] : REST status code :400
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [restapi_client.go:312 HandleRESTAPIResponse()] : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmars
hall response to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [restapi_client.go:313 HandleRESTAPIResponse()] : Exiting
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [edge.go:1474 GetMultiLinkNetInterfaces()] : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmarshall
response to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [jsonerr.go:27 JSONError()] : Entering
[XXXX-05-10 13:32:20.519] [ERROR] [edge] [jsonerr.go:40 JSONError()] : 500 : Failed to retrieve network information for CyberSense with ID : XXXXXXXXXXXXXXXXXXXXXXXX. Cannot unmarshall response
to CyberSense network information response. json: cannot unmarshal array into Go struct field .speed of type string
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [jsonerr.go:44 JSONError()] : Exiting
[XXXX-05-10 13:32:20.519] [DEBUG] [edge] [edge.go:1476 GetMultiLinkNetInterfaces()] : Exiting
[XXXX-05-10 13:32:20.519] [INFO] [edge] [restauth.go:99 func1()] : GET /cr/v7/apps/XXXXXXXXXXXXXXXXXXXXXXXX/multilinknetinterfaces End GetMultiLinkInterfaces Elapsed=127.933414ms

Cause

Det uppstod ett programvaruproblem i version 8.2.0-1.12. Det var med REST API Cyber Recovery som användes för att upptäcka alla CyberSense-gränssnitt.
Det returnerar ett ogiltigt json-svar om ett eller flera Av CyberSense-gränssnitten är okonfigurerade eller inte aktiverade.
Cyber Recovery kunde inte tolka det här svaret och felet som ses i både loggarna och Cyber Recovery visas.

Resolution

Problemet har åtgärdats i CyberSense 8.2.0-1.23.
Article Properties
Article Number: 000214851
Article Type: Solution
Last Modified: 14 Sept 2023
Version:  2
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