NetWorker: Configuring the NetWorker Server Report home feature
Summary: NetWorker: Configuring the NetWorker Server Report home feature
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
Information about report home feture.
The installation of the NetWorker server software enables the report home feature by default. Report home requires email capability on the NetWorker server.Similar to ConnectEMC, this connection enables the delivery of NetWorker configuration information to EMC Support when an event in the NetWorker software triggers a default notification.
The default notification sends an email that includes the NSR RAP attribute data to EMC Support. The email does not include other information or client data.
On Windows, the default path for the report home output file is located at NetWorker_install_path\nsr\applogs\rh
NOTE: You can use Report home or ConnectEMC but should only enable one of these features since they provide different delivery methods of the same information. EMC recommends using ConnectEMC in NetWorker releases 9.0 and later. The configuration information provided by ConnectEMC can be helpful for support engineers to resolve an escalation.
ENVIRONMENT:
- NetWorker 9.1+ branches
Enabling the report home feature
To enable the report home feature, use the nsradmin interface to specify a mail server that supports SMTP relay.Procedure
1. From the NetWorker server, start the nsradmin program:
# nsradmin 2.At the nsradmin prompt, type:
# print type: nsr report home 3.Edit the mail program attribute of the report home resource and type the name of the default mail server. For example, type:
# update mail program: smtpmail -h mailserver 4.To review the resource configuration, type:
# print 5. To exit the nsradmin. program, type:
# quit
Manually running a report home report
To configure a report home report to start immediately and run outside of the scheduled time, use the nsradmin interface.1. On the NetWorker server, start the nsradmin program from a command prompt.
2. At the nsradmin prompt, type:
# print type: NSR task; name: DefaultReportHomeTask 3.To edit the autostart attribute of the DefaultReportHomeTask resource and set it to start now, type:
# update autostart: start now 4.To review the resource configuration, type:
# print 5. To exit the nsradmin program, type:
# quit
Disabling the report home feature
To disable the report home feature, use the nsradmin interface.1. On the NetWorker server, start the nsradmin program from a command prompt.
2. At the nsradmin prompt, type:
# print type: NSR task; name: DefaultReportHomeTask 3. To edit the autostart attribute of the DefaultReportHomeTask resource and set it to Disabled, type:
# update autostart: Disabled 4. To review the resource configuration, type:
# print 5. To exit the nsradmin program, type:
# quit
Specifying the sender email address and additional email recipients for the report home report
You can edit the sender email address attribute to include any internal company email address.# update sender email address: my_email_address@domain.com
To edit the additional email recipients attribute and specify additional email recipients, type:
# update additional email recipients: my_email_address@domain.com
Additional Information
For more information please refer to NetWorker documentation.
Affected Products
NetWorkerProducts
NetWorkerArticle Properties
Article Number: 000019355
Article Type: How To
Last Modified: 13 Jun 2025
Version: 4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.