NetWorker：NMC restore （recoverpsm） 無法在 Linux/UNIX NMC 伺服器上執行 「ld.so.1： recoverpsm： fatal： libdbodbc12_r.so： open failed：沒有此類檔案或目錄已終止」

Summary: 在 NMC 資料庫 （nmcdb） 與 recoverpsm 一起還原期間，傳回失敗表示作業找不到libdbodbc12_r。所以

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Symptoms

嘗試執行 NMC 資料庫還原 （recoverpsm） 時，還原失敗，並顯示： 
root@nmcserver:/opt/lgtonmc/bin# ./recoverpsm
ld.so.1: recoverpsm: fatal: libdbodbc12_r.so: open failed: No such file or directory
Killed

 

Cause

libdbodbc12_r.so 的程式庫連結已損壞或遺失。

Resolution

此 KB 中的步驟假設 NMC 已安裝在預設的 Linux/UNIX 位置下：/opt/lgtonmc。如果您已將 NMC 安裝在不同的位置，請針對您的環境，對此 KB 中顯示的所有命令進行必要的變更。

1.列出復原二進位所使用的動態相依性：ldd /opt/lgtonmc/bin/recoverpsm 
root@nmcserver:/opt/lgtonmc/bin# ldd /opt/lgtonmc/bin/recoverpsm
        libdl.so.1 =>    /lib/64/libdl.so.1
        libdbodbc12_r.so =>      (file not found)
        libdbtasks12_r.so =>     (file not found)
        libsocket.so.1 =>        /lib/64/libsocket.so.1
        libnsl.so.1 =>   /lib/64/libnsl.so.1
        libresolv.so.2 =>        /lib/64/libresolv.so.2
        libpthread.so.1 =>       /lib/64/libpthread.so.1
        libthread.so.1 =>        /lib/64/libthread.so.1
        librt.so.1 =>    /lib/64/librt.so.1
        libCstd.so.1 =>  /usr/lib/64/libCstd.so.1
        libCrun.so.1 =>  /usr/lib/64/libCrun.so.1
        libm.so.2 =>     /lib/64/libm.so.2
        libc.so.1 =>     /lib/64/libc.so.1
        libmp.so.2 =>    /lib/64/libmp.so.2
        libmd.so.1 =>    /lib/64/libmd.so.1
        libcryptoutil.so.1 =>    /lib/64/libcryptoutil.so.1

2.您可以使用 Linux/UNIX 尋找命令確認程式庫位置： 

find/ -name libdbodbc12_r.so

root@nmcserver:/opt/lgtonmc/bin# find / -name libdbodbc12_r.so
/opt/lgtonmc/sybasa/lib/libdbodbc12_r.so

3.將程式庫與 Linux/UNIX 匯出命令連結： 

export LD_LIBRARY_PATH=/opt/LGTOnmc/sybasa/lib/:/opt/LGTOnmc/bin/recoverpsm

4.現在 ldd 應該報告libdbodbc12_r.so 的程式庫位置：ldd /opt/lgtonmc/bin/recoverpsm

root@nmcserver:/opt/LGTOnmc/bin# ldd /opt/LGTOnmc/bin/recoverpsm
        libdl.so.1 =>    /lib/64/libdl.so.1
        libdbodbc12_r.so =>      /opt/LGTOnmc/sybasa/lib//libdbodbc12_r.so
        libdbtasks12_r.so =>     /opt/LGTOnmc/sybasa/lib//libdbtasks12_r.so
        libsocket.so.1 =>        /lib/64/libsocket.so.1
        libnsl.so.1 =>   /lib/64/libnsl.so.1
        libresolv.so.2 =>        /lib/64/libresolv.so.2
        libpthread.so.1 =>       /lib/64/libpthread.so.1
        libthread.so.1 =>        /lib/64/libthread.so.1
        librt.so.1 =>    /lib/64/librt.so.1
        libCstd.so.1 =>  /usr/lib/64/libCstd.so.1
        libCrun.so.1 =>  /usr/lib/64/libCrun.so.1
        libm.so.2 =>     /lib/64/libm.so.2
        libc.so.1 =>     /lib/64/libc.so.1
        libw.so.1 =>     /lib/64/libw.so.1

5.嘗試執行復原 （注意：執行復原時不應執行 GST 服務）： 

NetWorker：如何還原 NMC 資料庫？

6.啟動 GST 服務：

/etc/init.d/gst start
ps -ef | grep gst

root@nmcserver:/opt/lgtonmc/bin# systemctl start gst

root@nmcserver:/opt/lgtonmc/bin# ps -ef | grep gst
    root  1895  1793   0 14:31:40 pts/1       0:00 grep gst
    root  1893  1888   0 14:23:37 ?           0:00 /opt/lgtonmc/bin/gstsnmptrapd -d -Le -f -C -c /opt/lgtonmc/etc/snmptrapd.conf
    root  1888     1   0 14:23:14 ?           0:01 /opt/lgtonmc/bin/gstd

Affected Products

NetWorker

Products

NetWorker, NetWorker Management Console
Article Properties
Article Number: 000031494
Article Type: Solution
Last Modified: 20 Jun 2025
Version:  4
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