Dell Unity: FileSystem Full condition may lead to offline state and require recovery in 4.2.0 or earlier

Summary: Impact - Customer may put the file system offline in Unity if no space is left on the allocated. (DELL Correctable)

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Symptoms

Unity OE 4.2.0 or earlier Codes may report a file system offline condition that requires attention:

File system appears full in Unisphere, and go offline shortly after:

The FileSystem has ran out of space. Allocate more space to the Storage Resource
Unisphere File Systems 
The Storage Resource is Offline.This may be caused by its Storage Elements being offline. Please contact your service provider
Unisphere File Systems

 

Cause

The file system eventually goes offline if additional writes continue to occur after the full condition is reached.

File systems Alerts indicate the FileSystem is going full and requires attention prior to going offline:
Unisphere Alerts

 

Resolution

Contact DELL Technical Support and quote this service request in order to obtain further information about this issue, and assistance on recovering the file system back to health.

Prevention measures:

  • Customers must ensure that sufficient capacity is available on the file system in size and increase it if necessary if the total allocated is getting full.

Permanent Fix:

  • The file system will no longer go offline in the next Unity OE code release 4.2.1 (SP1) Already Available as of Q4 2017

 

Additional Information



Affected Products

Dell EMC Unity Family

Products

Dell EMC Unity Family
Article Properties
Article Number: 000052307
Article Type: Solution
Last Modified: 22 Dec 2025
Version:  4
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