DELL EMC Unity - FileSystem Full condition may lead to offline state and require recovery in 4.2.0 or earlier (DELL/EMC Correctable)

Summary: Impact - Customer may put his filesystem offline in Unity if no space left on the allocated.

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Symptoms



Unity OE 4.2.0 or earlier Codes may report a filesystem offline condition that require attention:

Filesystem appears full in Unishere , and will go offline shortly after :
"The FileSystem has ran out of space. Allocate more space to the Storage Resource"

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"The Storage Resource is Offline.This may be caused by its Storage Elements being offline. Please contact your service provider"

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Cause

The filesystem will go eventually offline if additional writes continue to occur after the full condition is reached.

Filesystems Alerts will indicate the FileSystem is going full and requires attention prior to going offline:

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Resolution

 Please contact DELL/EMC Technical Support and quote this service request in order to obtain further information on this issue , and assistance on recovering the filesystem back to health.

Prevention measures:
  • Customers must ensure sufficient capacity is available on the filesystem in size and increase it if necessary if the total allocated is getting full.

Permanent Fix:
  • The filesystem will no longer go offline in the next Unity OE code release 4.2.1 (SP1) Already Available as of Q4 2017
   
  

Additional Information



Affected Products

Dell EMC Unity Family

Products

Dell EMC Unity Family
Article Properties
Article Number: 000052307
Article Type: Solution
Last Modified: 30 May 2024
Version:  3
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