XtremIO: How to find the serial number of an XtremIO array

Summary: The purpose of this article to help locating the PSTN - Serial Number of the XtremIO array

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Unable to locate the PSNT - serial number of the XtremIO array.

Cause

Unable to locate the PSNT - serial number of the XtremIO array.

Resolution

METHOD 1 (XtremIO GUI):      

Version 3.x (or earlier)
  1. From the Dashboard home page, click the Hardware tab.
  2. The PSNT - Serial Number is listed under the X-Brick Icon.
Sample Output:     
 
kA2j0000000R6huCAC_1_0
 
kA2j0000000R6huCAC_1_1

PSNT Serial Number: APM00123456789
 
kA2j0000000R6huCAC_1_2

XMS Version 4.x
  1. In the GUI, click the System Administration tab in the upper menu.
  2. Click Clusters in the left-hand menu (may already be selected).
  3. The cluster serial numbers are listed in the PSNT column.
Sample Output:      
 
kA2j0000000R6huCAC_1_3

XMS Version 6.x
  1. Click the Inventory button on the left menu.
  2. Click the Clusters button in the main panel.
  3. The cluster serial numbers are listed in the PSNT column.
Sample Output:     
 
kA2j0000000R6huCAC_1_4


METHOD 2 (XMCLI from GUI):     
(Note: For sample CLI output, see the Notes section)

Version 3.x (or earlier)
  1. Click the Administration icon at the top of the page.
  2. Select the CLI (Command Line Interface) tab.
  3. Log in to the XMCLI
  4. Run the XMCLI Command: show-clusters-info
  5. The serial number is in the PSNT column.
Sample Output:      
 
kA2j0000000R6huCAC_1_5

XMS Version 4.x
  1. Follow the procedure for 3.x above, but positioning of the buttons is slightly different.
Sample Output:      
 
kA2j0000000R6huCAC_1_6

XMS Version 6.x

There is no access to CLI using the GUI in version 6.x. See Method 3 below for an alternative method to access CLI.


METHOD 3 (XMCLI from an SSH client):     

All versions:     
  1. From the SSH client, enter either the IP address or hostname of the XMS using port 22
  2. When a prompt appears with "login as:", enter xmsadmin and then enter the password when prompted for it
  3. The CLI then prompts for "Username:." Either enter admin or a similar username with administrator access, and enter the password when prompted 
  4. Run the XMCLI Command: show-clusters-info
  5. The serial number is in the PSNT column. For an XMS managing multiple clusters, there will be is a list of clusters in this output.

Additional Information

Sample XMCLI output:     
 
Username: admin
Password: xxxxxxxxxx

Connect to XMS on 10.x.x.x:443: version 3.x.x build xx
xmcli (admin) show-clusters-info
Cluster-Name Index State  Conn-State Activation-Time          Start-Time               SW-Version           PSNT                   Encryption-Mode   Encryption-Supported Mode-Switch-Status Compression-Mode SSH-Firewall-Mode
XtremIO   1     active connected  Thu May 14 16:14:40 2015 Thu May 14 16:14:40 2015 3.x.x-xx   APM00123456789  disabled               No                   none               enabled          unlocked

Affected Products

XtremIO Family

Products

XtremIO Family, XtremIO HW Gen2 400GB Encrypt Capbl, XtremIO HW Gen2 400GB Encrypt Disable, XtremIO HW Gen2 400GB Exp Encrypt Disable, XtremIO HW Gen2 400GB Expandable, XtremIO HW Gen2 800GB Encrypt Capbl, XtremIO HW Gen2 800GB Encrypt Disable , XtremIO HW Gen3 40TB, XtremIO HW Gen3 40TB Encrypt Disable, XtremIO HW X2-R, XtremIO HW X2-S, XtremIO HW X2-S Encrypt Disable, XtremIO HW X2-T, XtremIO HW X2-T Encrypt Disable, XtremIO X2 ...
Article Properties
Article Number: 000078393
Article Type: Solution
Last Modified: 05 Sep 2025
Version:  4
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