Article Number: 120124
During the Deployment of a Storage Center array the installer receives an error stating "Error setting up connection".
A log-in prompt will be presented, but will result in the same error.
If you close and reopen DSM and rediscover the array, it will be discovered via UDP, but will prompt for credentials and give the same error.
The initial discovery and configuration is performed using UDP broadcasts and specific IPs are not required to be on the same subnet. However, once the management IPs are configured on the storage system, communication switches to TCP/IP where the IPs must be configured properly. If you receive this error, it is most likely due to one of two possible scenarios.
Dell Storage SCv2020, Dell Storage SCv3020, Dell Storage SCv2000, Dell Storage SCv2080, Dell Storage SC5020, Dell Storage SCv3000, Dell Storage SC7020
20 Nov 2020