Dell Data Protection Encryption Message is Displayed "Encryption Administrator Password"
Summary: Customer may report an "Encryption Administrator Password" message occurs on every startup or reboot on computers with Dell Encryption (formerly Dell Data Protection | Encryption) installed. ...
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Symptoms
Affected Products:
- Dell Encryption
- Dell Data Protection | Encryption
Figure 1: (English Only) Encryption Administrator Password
This issue occurs after changing any policy, password, or client user changes including adding a client user. Next to the Key Backup icon within the UI a yellow circle with an exclamation appears indicating Key Backup is required.
Figure 2: (English Only) Dell Data Protection | Encryption status
Cause
Not Applicable
Resolution
To eliminate the persistent message from being displayed, double-click the Key Backup icon and follow the on-screen instructions through completion.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Affected Products
Dell EncryptionArticle Properties
Article Number: 000124865
Article Type: Solution
Last Modified: 05 Mar 2024
Version: 8
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