升级到 v9.9.2 或更高版本后，在升级、端点激活和登录 Dell Security Management Server 期间显示错误

受影响的产品：

• Dell Security Management Server

受影响的版本：

• v9.9.2 及更高版本

Dell Security Management Server 在 Dell Security Management Server v9.9.2 及更高版本中引入了全文索引的要求。正使用全文索引来加快 Dell Security Management Server 与配置的 SQL Server 之间的数据库调用。

SMS 安装/升级期间显示的错误：

未安装全文索引时出现故障：

图 1：（仅限英文）缺少 SQL Server 要求

当完整文本索引编制停止时可能会出现故障：

图 2：（仅限英文）数据库架构创建错误

登录尝试期间显示的错误：

图 3：（仅限英文）发生内部错误

Security Servers output.log 文件显示：

2017-12-21 18:04:38,544 WARN com.dell.ddps.exception.aop.AdminServiceExceptionMappingAspect [qtp1081046174-21] - org.springframework.jdbc.UncategorizedSQLException: PreparedStatementCallback; uncategorized SQLException for SQL [SELECT EID, CID, EntityType, EntitySubType, UID, DisplayName, Removed, Hidden, Guid FROM Entity WHERE CONTAINS(UID, ?) ORDER BY EID]; SQL state [S0001]; error code [30046]; SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.; nested exception is com.microsoft.sqlserver.jdbc.SQLServerException: SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.

2017-12-21 18:04:38,560 ERROR ADMINSERVICES [qtp1081046174-21] - adminService.login: com.dell.ddps.service.ServiceException: PreparedStatementCallback; uncategorized SQLException for SQL [SELECT EID, CID, EntityType, EntitySubType, UID, DisplayName, Removed, Hidden, Guid FROM Entity WHERE CONTAINS(UID, ?) ORDER BY EID]; SQL state [S0001]; error code [30046]; SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.; nested exception is com.microsoft.sqlserver.jdbc.SQLServerException: SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.

2017-12-21 18:04:38,575 ERROR ADMINSERVICES [qtp1081046174-21] - ServiceException thrown in webservice controller
com.dell.ddps.service.ServiceException: PreparedStatementCallback; uncategorized SQLException for SQL [SELECT EID, CID, EntityType, EntitySubType, UID, DisplayName, Removed, Hidden, Guid FROM Entity WHERE CONTAINS(UID, ?) ORDER BY EID]; SQL state [S0001]; error code [30046]; SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.; nested exception is com.microsoft.sqlserver.jdbc.SQLServerException: SQL Server encountered error 0x80070422 while communicating with full-text filter daemon host (FDHost) process. Make sure that the FDHost process is running. To re-start the FDHost process, run the sp_fulltext_service 'restart_all_fdhosts' command or restart the SQL Server instance.

未在目标 SQL Server 上运行 的 SQL 完整测试筛选器守护程序启动程序 服务可能是导致此问题的原因。

从 v9.9.2 开始，需要在 SQL Server 上 安装 并 运行 全文搜索。

要联系支持部门，请参阅 Dell Data Security 国际支持电话号码。
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