How to Resolve Flickering Screen or Display on Dell XPS 9380

Summary: The article explains steps to install the latest LCD firmware to resolve flickering screen or display on the Dell XPS 9380.

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Symptoms

The display or screen on a Dell XPS 9380 may start flickering after a certain time while using the laptop. This issue is noticed only when the laptop is booted into the operating system.

Cause

Cause information is not available.

Resolution

  1. Install the latest version of LCD firmware available for Dell XPS 9380 to resolve the issue:

    1. Go to the Dell Support Site.

    2. Enter the service tag or express service code to get drivers specific to how the system shipped.

      Alternatively, you can choose your system type from the product list to get a general list of drivers for that system.

    3. Click the Drivers & Downloads drawer in the menu.

    4. Ensure you have the correct operating system set.

    5. Select the Application drop-down category.

    6. Look for the Dell XPS 13 9380 LCD firmware.

    7. Click the Download button and follow the on-screen instructions.

  2. Restart your system and check if the issue is resolved.

Additional Information

SLN317290_en_US__1Monitors More information and support for your Dell monitor, laptop, or tablet screen can be found on our Monitor Support site.

Affected Products

XPS 13 9380
Article Properties
Article Number: 000137639
Article Type: Solution
Last Modified: 19 Apr 2025
Version:  8
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