Article Number: 143095

Dell FaceAware Software Guide

Summary: Learn all about the FaceAware program available on certain Dell Latitude systems.

Article Content

Article Summary: This article provides information on Dell FaceAware software.  

Table of Contents:

  1. What is Dell FaceAware?
  2. Initial Setup
  3. Secured Desktop
  4. Power Management
  5. Further Support and FAQs

  What is Dell FaceAware?  

Dell FaceAware is a software package developed by Sensible Vision and Dell. FaceAware provides security and user presence power management features using Sensible Vision’s patent pending face recognition and detection technology.

This sophisticated software learns the users face and when the users face is not within the proximity of the webcam, it will trigger the system to lock and also changes to a pre-set power management profile.

This improves both desktop security and to improve power utilization and battery life.

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  Initial Setup  

Initial Setup
All FaceAware Features are disabled until enabled by the user.

The FaceAware Configuration Console
All configurations are done through the FaceAware Configuration Console

Ways to open the configuration console:
  • Click on the "Configure Dell FaceAware" link in the Start Menu (Start/Programs/Dell FaceAware)
  • Double Click on the FaceAware Icon in the Windows System Tray


Using the Configuration Console
Click on the FaceAware button in the upper left corner of the Configuration Console to configure FaceAware
  • Features and settings that are currently not available are shown in light grey
  • OK - Clicking the OK button saves any changes made within the console and then will close the console. If the OK button is not clicked and the "X" close window box is selected, FaceAware will display an alert box prompting to save changes
  • Cancel - Clears any changes that have been made and closes the console. A confirmation box appears before this action is taken
  • Apply - Clicking Apply saves the settings but will not close the console
  • Defaults - Restores all settings for factory defaults. Both the Secured Desktop and Power Management are disabled. A confirmation box appears before this action is taken

Selecting the desired mode(s) of operation
  • Secure Desktop- Check Box Selected: Locks your computer's desktop when your face is no longer in view of the webcam
  • Power Management- Check Box Selected: Activates Vista's or XP's power savings mode when your face is no longer in view of the webcam
  • Secure Desktop & Power Management- Both Check Boxes Selected: Locks the computer when your face is no longer in view of the webcam and then 30 seconds later activates power savings

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  Secured Desktop  

The Secured Desktop automatically locks your computer when your face is out of view of the webcam. Once a locked a normal windows login will be required.
  • On most domain computers, a CTRL+ALT+Delete followed by the password will be required to unlock the computer
  • On most non-domain computers, only a password will be required to unlock the computer

Enabling the Secured Desktop
When the Secured Desktop Mode checkbox is selected, your computer automatically locks the desktop when the front of your face is out of view of the webcam


Anytime the Secured Desktop is enabled from the Configuration Console and the user’s identity cannot be confirmed, FaceAware will confirm authorized access by locking the computer and then requiring a password to unlock the desktop. This also allows FaceAware to learn and or update the biometric database for proper control of the automatic locking function. Before the computer is locked an alert message is displayed.

If Desktop Usage Mode is set to Private - You must click OK before FaceAware will lock the computer and finish activating the Secured Desktop. In Collaborative mode, there is no pop up


There are several options to control how this function behaves:
  • Security Lockout Timer: This slider controls how quickly the computer will lock when your eyes, nose and mouth are no longer in view of the webcam. Balance the speed of locking with your actual security requirements. If this timer is set to less than 30 seconds, you may find your computer is locking too frequently for convenient workflow. When a delay time of 0 seconds is selected, an alert box will confirm that user wants such fast locking action. The Default time is 1 min
  • Desktop Usage Mode: These Radio Buttons control the locking action once the Security Lockout Timer has started and a face becomes visible again but before the computer has locked
  • Collaborative: Any face in view of the webcam will prevent the computer from locking. This mode is ideal for most day to day usage and allows the screen to be viewed by another person
  • Private: Only the face of the person who last logged into the computer can prevent the computer from locking. This mode provides the most security, but requires a clear view to prevent the system from locking
Locking Times
The actual time it takes to lock the computer will vary according to your settings. Your face leaving view of the camera triggers the start of the countdown specified by the Security Lockout Timer slider. Two conditions can then occur:
  • A face does not re-enter view of the camera during that countdown. In this case the desktop will simply lock when the countdown is complete
  • A face does re-enter view of the webcam during the countdown. If working in "Collaborative mode", the countdown is cancelled and you may continue work as normal. If in "Private Mode", then FaceAware has 30 seconds from the point in time when the face reappeared to determine whose face it is. During that 30 seconds, one of two events will occur:
    • FaceAware re-recognizes the currently logged in user. The countdown is cancelled and you may continue work as normal
    • After 30 seconds, FaceAware does not recognize the face at all. The desktop locks. Note that it is possible for FaceAware to fail to re-recognize the logged in user’s face. The more you use the FaceAware system, the better it will get at recognizing your face, diminishing the frequency of an undesired lock

Temporary Disable
You can temporarily disable the FaceAware Secured Desktop by right clicking on the FaceAware icon in the system tray and selecting "Disable FaceAware Temporarily".
SLN284219_en_US__4new_note Note:
  Note that a logout or reboot will automatically re-enable FaceAware .

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  Power Management  

With FaceAware, your computer now knows when you are and are not using it. You can read a document for as long as you want and Power Savings will remain inactive because your face is visible. When you leave the computer, Power Savings mode will activate more quickly than it would without FaceAware – giving you maximum power savings while not interrupting your work. FaceAware can save energy when plugged in to AC or operating on the laptop's battery.

FaceAware Power Management sets your computer for good performance when a person's face is in view of the webcam. When a face is no longer in view of the webcam, the computer enters a power savings mode. This approach is superior to inactivity timers as your computer will enter a power savings mode more frequently with FaceAware. This can save a significant amount of energy.

With traditional power management technology, timers turning off the screen or placing the computer into a low power state must be set to long periods of time to prevent the computer from blanking the display or entering sleep as you simply read a document on the screen.

Enabling Power Management
Power Management is enabled when the FaceAware Power Management Check Box is selected.


Power Management Timer - When your computer is unlocked, this slider delays how quickly the Power Savings plan is activated once a face is no longer in view of the webcam.
  • 0, 5 and 15 seconds: These settings provide the maximum responsiveness by automatically returning the screen to full brightness when a face is in view of the webcam. If the screen has been turned off, keyboard or mouse activity is required to turn the screen on and return the computer to normal power usage
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  • 30, 45 and 60 seconds: These settings provide the maximum power savings by also turning off the webcam after the power savings mode has been activated by FaceAware. Once the screen has been dimmed or turned off, keyboard or mouse activity is required to turn the screen on and return the computer to normal power usage

Returning to Normal Power Usage
Depending to the setting of the Power Management Timer, your face, using any key on the keyboard or moving the mouse will quickly return the computer to normal power usage.

Temporary Disable
You can temporarily disable the FaceAware Power Management by right clicking on the FaceAware icon in the system tray and selecting "Disable FaceAware Temporarily".
SLN284219_en_US__4new_note Note:
  Note that a logout or reboot will automatically re-enable FaceAware .

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  Further Support and FAQs  

For further assistance please contact Dell Technical support.

You can also find further information from Sensible Vision in the form of FAQs (Frequently Asked Questions).

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Article Properties

Affected Product

Latitude 10e ST2E, Latitude 10, Latitude 100L, Latitude 3120, Latitude 3180, Latitude 3189, Latitude 3190 2-in-1, Latitude 3190, Latitude 110L, Latitude 5280/5288, Latitude 5285 2-in-1, Latitude 5289 2-in-1, Latitude 5290 2-in-1, Latitude 5290, Latitude 7200 2-in-1, Latitude 7210 2-in-1, Latitude 7214 Rugged Extreme, Latitude 7280, Latitude 7285 2-in-1, Latitude 7290, Latitude 120L, Latitude 13, Latitude 3300, Latitude 3301, Latitude 3310 2-in-1, Latitude 3310, Latitude 13 3379 2-in-1, Latitude 13 3380, Latitude 3390 2-in-1, Latitude 5300 2-in-1 Chromebook Enterprise, Latitude 5300 2-in-1, Latitude 5300, Latitude 5310 2-in-1, Latitude 5310, Latitude 5320, Latitude 7300, Latitude 7310, Latitude 7320, Latitude 7350 2-in-1, Latitude 7370, Latitude 7380, Latitude 7389 2-in-1, Latitude 7390 2-in-1, Latitude 7390, Latitude 131L, Latitude 3400, Latitude 3410, Dell Latitude 3480/3488, Latitude 3490, Latitude 5400 Chromebook Enterprise, Latitude 5400, Latitude 5401, Latitude 5410, Latitude 5411, Latitude 5414 Rugged, Latitude 5420 Rugged, Latitude 5424 Rugged, Latitude 5480/5488, Latitude 5490, Latitude 5491, Latitude 5495, Latitude 7400 2-in-1, Latitude 7400, Latitude 7410 Chromebook Enterprise, Latitude 7410, Latitude 7414 Rugged, Latitude 7420, Latitude 7424 Rugged Extreme, Latitude 7480, Latitude 7490, Latitude 9410, Latitude 3500, Latitude 3510, Dell Latitude 3580/3588, Latitude 3590, Latitude 5500, Latitude 5501, Latitude 5510, Latitude 5511, Latitude 5520, Latitude 5580, Latitude 5590, Latitude 5591, Latitude 7520, Latitude 9510, Latitude 2100, Latitude 2110, Latitude 2120, Latitude 3150, Latitude 3160, Latitude 3330, Latitude 3340, Latitude 3350, Latitude 3440, Latitude 3450, Latitude 3460, Latitude 3470, Latitude 3540, Latitude 3550, Latitude 3560, Latitude 3570, Latitude 5175 2-in-1, Latitude 5179 2-in-1, Latitude 5404 Rugged, Latitude 5420, Latitude 6430u, Latitude 7204 Rugged, Latitude 7275, Latitude 7404 Rugged, Latitude C400, Latitude C500, Latitude C510, Latitude C540, Latitude C600, Latitude C610, Latitude C640, Latitude C800, Latitude C810, Latitude C840, C/Dock Expansion Station, C/Dock II Expansion Station, Latitude CP, Latitude Cpi, Latitude CPi A, Latitude CPi R, C/Port APR, C/Port II APR, Latitude CPt, Latitude CPt S, Latitude CPt V, Latitude CPx H, Latitude CPx J, Latitude CS R, Latitude CSx H, Latitude D400, Latitude D410, Latitude D420, Latitude D430, Latitude D500, Latitude D505, Latitude D510, Latitude D520, Latitude D530, Latitude D531, Latitude D600, Latitude D610, Latitude D620, Latitude D620 ATG, Latitude D630, Latitude D630 ATG, Latitude D630 XFR, Latitude D630C, Latitude D631, Latitude D800, Latitude D810, Latitude D820, Latitude D830, Latitude E4200, Latitude E4300, Latitude E4310, Latitude E5250/5250, Latitude E5270, Latitude E5400, Latitude E5410, Latitude E5420, Latitude E5420M, Latitude E5430, Latitude E5440, Latitude E5450/5450, Latitude E5470, Latitude E5500, Latitude E5510, Latitude E5520, Latitude E5520M, Latitude E5530, Latitude E5540, Latitude E5550/5550, Latitude E5570, Latitude E6220, Latitude E6230, Latitude E6320, Latitude E6330, Latitude E6400, Latitude E6400 ATG, Latitude E6400 XFR, Latitude E6410, Latitude E6410 ATG, Latitude E6420, Latitude E6420 ATG, Latitude E6420 XFR, Latitude E6430, Latitude E6430 ATG, Latitude E6430s, Latitude E6440, Latitude E6500, Latitude E6510, Latitude E6520, Latitude E6530, Latitude E6540, Latitude E7240 Ultrabook, Latitude E7250/7250, Latitude E7270, Latitude E7440, Latitude E7450, Latitude E7470, Latitude L400, Latitude LM, Latitude LS, Latitude LT, Latitude LX 4 D, Latitude LX 4 DT, Latitude LX 4100D T, Latitude MMC, Latitude ST, Latitude SX 4, Latitude V700, Latitude V710, Latitude V740, Latitude X1, Latitude X200, Latitude X300, Latitude XP4, Latitude Xpi, Latitude Xpi CD, Latitude Xpi CD MMX, Latitude XT, Latitude XT2, Latitude XT2 XFR, Latitude XT3, Latitude Z, Latitude E7270 mobile thin client, Latitude 3460 mobile thin client, Latitude 3480 mobile thin client, Latitude 5280 mobile thin client

Last Published Date

05 Dec 2020



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