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Support for Dell OpenManage Enterprise

Summary: ​​​​​​​Provides an overview and details of OpenManage Enterprise console. This systems management console is designed to automate and unify management tasks.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

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Instructions

Dell OpenManage Enterprise

Dell OpenManage Enterprise

  • One-to-Many management from a single console; built for scale
  • Robust, intuitive, management capabilities, regardless of form-factor
  • Automate IT processes for greater efficiency

OpenManage Enterprise is an intuitive infrastructure management console. OpenManage Enterprise is a systems management and monitoring application that provides a comprehensive view of the Dell servers, chassis, storage, and network switches on the enterprise network.

 
 

Features & Benefits of OpenManage Enterprise

Simplify: Reduces complexity with an intuitive system management solution
  • Modern HTML5 GUI console that deploys as a virtual appliance for VMware ESXi, Microsoft Hyper-V, and KVM environments. With elastic search technology, OpenManage Enterprise is intuitive.
  • Seamless integration with OpenManage Mobile
    • OpenManage Mobile enables IT administrators to perform a subset of server configuration, monitoring, troubleshooting, and remediation tasks from anywhere
    • Alert notification pushes to OpenManage Mobile from OpenManage Enterprise without setting up a proxy
Unify: One to many console, built to scale
OpenManage Enterprise is a one-to-many systems management console for the data center.
  • Scale to 8000 devices:
    With one single tool, manage up to 8,000 devices regardless of form factors, such as PowerEdge racks, towers, modular servers, or PowerVault MD and ME storage systems, or third-party infrastructure.
  • Extensible plug-in architecture:
    OpenManage Enterprise adds plug-in extensibility with a new plug-in dashboard. Through the same interface, plugins can be easily installed, updated, and disabled.
    • Pre-enablement of the new OpenManage Enterprise Integration for VMware vCenter (OMEVV) Plugin 1.0 for VMware vCenter customers. This plugin will take the place of the existing OpenManage Integration for VMware vCenter going forward. (OMEVV Plugin will be available later in 2022).
    • Dell OpenManage Enterprise Services (previously SupportAssist) plug-in enables proactive and predictive monitoring, and management support for devices with ProSupport and ProSupport Plus entitlements.
    • Dell OpenManage Enterprise CloudIQ plug-in periodically collects data from selected devices managed by OpenManage Enterprise and forwards them to CloudIQ for monitoring inventory, health, alert, and metric information.
    • Dell OpenManage Enterprise Power Manager plug-in reports, measures, and controls server power consumption.
    • Dell OpenManage Enterprise Update Manager plug-in integrates Dell Repository Manager features to automate the monitoring, notifications, and downloads of updates for custom catalogs and repositories within OpenManage Enterprise.
  • Integration and Connection: Integration with industry-leading third-party systems, service management and automation solutions. Learn more >
    • Dell OpenManage Integration with ServiceNow is a native application within the ServiceNow platform that provides seamless interface between OpenManage Enterprise infrastructure management capabilities and ServiceNow service and operations management capabilities.
    • Dell OpenManage Ansible Modules allows Data Center and IT administrators to use RedHat Ansible to automate and orchestrate the provisioning, configuration, deployment, and update of PowerEdge Servers by leveraging the management automation capabilities built into the Integrated Dell Remote Access Controller (iDRAC), OpenManage Enterprise, and OpenManage Enterprise Modular.
    • Dell OpenManage Micro Focus Operations Bridge Manager | Operations Connector provides capabilities to integrate the OpenManage Enterprise with Micro Focus Operations Bridge Manager (OBM)
Automate: IT management tasks from discovery to retirement
  • Hands-free discovery and deployment: Once a known services tag is discovered on the network, OpenManage Enterprise can automatically deploy the system using a predefined template. Clone it from an existing server/chassis or follow the simple menu driven template creation or editing guide.
  • Comprehensive updates: OpenManage Enterprise streamlines the update processes. For the latest updates on Dell.com, use the update feature.
  • Customized Reports: OpenManage Enterprise enables customized reports. For example, locating a specific NIC card when a vendor issues an update. Customizable reports provide detailed information about the servers that are using the updated NIC card.
Secure: Security is a top priority
OpenManage Enterprise detects drift from a user-defined configuration template, alerts users, and remediates misconfigurations based on presetup policies.
 
 

OpenManage Enterprise PowerManager Main Screen View

Enhancements to OpenManage Enterprise

New Features in OpenManage Enterprise 3.9

  • Pre-enablement of the new OpenManage Enterprise Integration for VMware vCenter (OMEVV) Plugin 1.0 for VMware vCenter customers. This plugin will take the place of the existing OpenManage Integration for VMware vCenter going forward. (OMEVV Plugin will be available later in 2022).
  • Support for a new OME Advanced+ License that will be available from factory (POS) or after sales (APOS) in June 2022. All existing OpenManage licenses for partners will eventually transition to OME Advanced+ perpetual license. (There is no change to OME Advanced license. OME Advanced+ license will include all the features of OME Advanced license + support for all partner integrations.).
  • Improved troubleshooting tools for customer security.
  • Option to schedule reports to run and email automatically on a periodic basis.
  • Improved Audit and Email Alerts, Plain-text emails, and SMS message customization (SMS alerts are available in the USA only).
  • Monitor and manage new device type (PowerVault ME5 and AX platforms).
  • Improved firmware and configuration compliance options.
  • Miscellaneous improvements throughout the OME appliance.

See the OpenManage Enterprise Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.

New Features in OpenManage Enterprise 3.8.4, 3.8.3, 3.8.2, 3.8.1 and 3.8

  • OME 3.8.4 remediated a security vulnerability to address a remote, authenticated malicious user with low privileges may potentially exploit this vulnerability to bypass blocked functionalities and perform unauthorized actions (CVE-2021-26857).
  • OME 3.8.3 upgraded Apache Log4j is upgraded to version 2.17.1 to address the Log4Shell vulnerabilities (CVE-2021-44832).
  • OME 3.8.2 upgraded Apache Log4j is upgraded to version 2.16.0 to address the Log4Shell vulnerabilities (CVE-2021-45046 and CVE-2021-44228).
  • OME 3.8.1 upgraded Apache Tomcat package to address the HTTP Request Smuggling Vulnerability (CVE-2021-33037) and Apache Shiro package to address the Spring Boot vulnerablity.
  • Ability to configure the internal appliance share to furnish content through HTTPS or CIFS (default).
  • Deployment of appliance on Windows 2022 is supported.
  • You can now upload the signed .dat file and SSH public key using the Audit Logs > Troubleshoot submenu rather than the Text User Interface (TUI) when the Field Service Debug (FSD) is enabled.

See the OpenManage Enterprise Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.

New Features in OpenManage Enterprise 3.7 and 3.6.x

  • OME 3.7 enables OpenManage CloudIQ plugin support — Device group(s) can be selected to send data to CloudIQ for monitoring.
  • Option to limit OME users (user type - Device Manager) to specific groups of devices they are allowed to monitor and manage (also known as Scope-based Access Control).
  • Forward alerts in SNMPv3 format.
  • Leverage Redfish protocol for discovery and inventory of PowerEdge servers.
  • Easily and seamlessly update the firmware of a full proxied group of 20 chassis and 160 sleds.
  • Track power usage for Smart PDU and Virtual Machines (with Power Manager plug-in).
  • Standardized authoring and publication of documentation that conforms to industry-standard REST specification that is language-agnostic.

Improvements in OpenManage 3.7 and 3.6

  • OME 3.7 adds the ability to view devices that have been disconnected due to Authentication failure from All-Devices page.
  • OME 3.7 adds Text User Interface (TUI) capabilities to selectively enable or disable debug logging for appliance and plugin services.
  • Test that email is functional when creating alerts using SMTP configuration.
  • Easily view resource utilization of OME appliance (CPU, Memory, and Storage).
  • Scan and expand appliance disk size via Text User Interface (TUI).
  • Customize warranty reports.

See the OpenManage Enterprise Version 3.7 Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.

OpenManage Enterprise 3.6.1 replaced OpenManage Enterprise 3.6

New Features in OpenManage Enterprise 3.6.1 and 3.6

  • Option to limit OME users (user type - Device Manager) to specific groups of devices they are allowed to monitor and manage (also known as Scope-based Access Control).
  • Forward alerts in SNMPv3 format.
  • Leverage Redfish protocol for discovery and inventory of PowerEdge servers.
  • Easily and seamlessly update the firmware of a full proxied group of 20 chassis and 160 sleds.
  • Track power usage for Smart PDU and Virtual Machines (with Power Manager plug-in).
  • Standardized authoring and publication of documentation that conforms to industry-standard REST specification that is language-agnostic.

Improvements

  • Test that email is functional when creating alerts using SMTP configuration.
  • Easily view resource utilization of OME appliance (CPU, Memory, and Storage).
  • Scan and expand appliance disk size via Text User Interface (TUI).
  • Customize warranty reports.

See the OpenManage Enterprise 3.6.1 Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.

New Features in OpenManage Enterprise 3.5

  • Two new plugins - OpenManage Enterprise SupportAssist Enterprise plug-in and OpenManage Enterprise Update Manager plug-in – are supported with this release.
  • For catalogs on a Network Share (NFS/CIFS/HTTP/HTTPS), OME can download DUPs from directly from Dell.com; downloading DUPs manually or via DRM is not longer required.
  • Log into OME using authorized client identity access tokens issued by OpenID Connect providers: Keycloak and PingFederate (The user type must be configured as part of the client policy management on the OIDC provider).

Improvements

  • Configuration compliance report support advanced filters, sorting and selection across pages, and includes IP addresses. Advanced filters will also allow viewing non-compliant devices.
  • Warranty report now includes device names.
  • OME previously supported discovery with a single IPv6 address. Discovery expanded to support an IPv6 range.

See the OpenManage Enterprise 3.5 Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.

New Features in OpenManage Enterprise 3.4.1

  • For third-party MIBS, ability to select specific actions to be taken depending on the type of alert received

Improvements

  • Warranty data refresh once per week by default
  • Firmware compliance status of components that are not present in the catalog as unknown
  • Improved security with the removal of less secure CBC and AES 128 ciphers for HTTPS

See the OpenManage Enterprise 3.4.1 Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.

New Features in OpenManage Enterprise 3.4

  • Server initiated discovery: Decrease deployment time and prevent costly human errors by automating and securely discovering and onboarding PowerEdge servers
  • Template deployment, editing, and identity management enhancements: Simplify and streamline deployment by automating virtual ID pools and otherwise expanding template capabilities and associated editing
  • Unified systems management experiences across PowerEdge rack servers and MX chassis at scale via single integrated interface
    • Pool based profile management
    • Reserved/migrating profiles (by device)
    • Automated modular component discovery
  • In-band driver compliance and update: simplify system maintenance by tracking/updating firmware and Windows drivers

Improvements

  • Improved appliance upgrade process to reduce downtime
  • Support for SNMP discovery of OS10 IOM switches in PowerEdge MX7000 infrastructure
  • Collect device warranty information from Dell.com and feed into OpenManage Enterprise with the newly integrated V5 API
  • Enriched configuration and deployment manageability:
    • Ability to gather configuration inventory information when creating a baseline
    • Enhanced device grid sorting for IP addresses
    • Improved alert policy automation scheduling and filtering – ability to add time range without entering an end date
    • Enhanced IO pool usage grid UI sorting and network setting
    • Added a sample import file for automated deployment
  • Enhanced security against vertical privilege escalation by invalidating old user session upon privilege change

See the OpenManage Enterprise 3.4 Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.

New Features in OpenManage Enterprise 3.3.1

  • Multi-homing networks help to isolate internal and external network via OpenManage Enterprise Read more >
    • Simplify operation tasks without manually switching networks
    • Enhance security with the isolation of data traffic

Improvements

  • Improved appliance upgrade process to reduce downtime
  • Support for SNMP discovery of OS10 IOM switches in PowerEdge MX7000 infrastructure
  • Collect device warranty information from Dell.com and feed into OpenManage Enterprise with the newly integrated V5 API
  • Enriched configuration and deployment manageability:
    • Ability to gather configuration inventory information when creating a baseline
    • Enhanced device grid sorting for IP addresses
    • Improved alert policy automation scheduling and filtering – ability to add time range without entering an end date
    • Enhanced IO pool usage grid UI sorting and network setting
    • Added a sample import file for automated deployment
  • Enhanced security against vertical privilege escalation by invalidating old user session upon privilege change

See the OpenManage Enterprise 3.3.1 Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.

New Features in OpenManage Enterprise 3.2.1

  • Fetch warranty information when OpenManage Enterprise configured with proxy settings
  • Alert notification pushes to OpenManage Mobile from OpenManage Enterprise without setting up a proxy
  • Intel XXV710 NICs are listed on the Device Firmware Compliance Page

Improvements

  • Improved appliance upgrade process to reduce downtime
  • VLAN Import from OpenManage Enterprise-Modular Edition increases efficiency
  • VLAN propagation without reboot improves uptime
  • Support for Quasi Attributes enables granular device control
  • Support for Secure Attributes to do 1:many credentials updates
  • Improved Identity management reduces chances for operator error

See the OpenManage Enterprise 3.2.1 Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.

New Features in OpenManage Enterprise 3.2

  • Extend management capabilities with an intuitive integrated OpenManage Enterprise Power Manager plugin architecture
  • Decrease deployment time while preventing costly errors and downtime with auto-deployment: Ability to designate an existing template to configure servers and chassis that are yet to be discovered
  • Support for discovery and monitoring of PowerVault MD and ME storage devices
  • Extend support for the latest versions of KVM, ESXi, and Hyper-V
  • Support for programmatic appliance deployment on VMware ESXi version 6.5 or later (OVF form factor only)
  • Faster login with AD accounts
  • Unified management by onboarding servers and MX7000 chassis enables both alert receptions and sets the community string
  • Support for multiple device management URLs (if available, such as iDRAC, VxRail manager, XC Prism, etc.)

Improvements

  • Maximize IT efficiency with editable templates to manage, deploy and monitor server, chassis, and IOA
  • Streamline a series of remote management tasks into a single batch, run immediately or schedule for later
  • Maintain up-to-date repositories from the OpenManage Enterprise interface
  • Identify newly available updates on-demand, or schedule a search on Dell.com
  • Better grouping and systems labeling ability with enhanced customizable filtering, sorting and selecting across pages
  • Locate root causes and gain immediate insights for remediation with detailed log information
  • Reduce potential duplicate effort with new alert settings that enable viewing of only the unacknowledged alerts in the alert log display
  • An improved process for tracking users who acknowledge alerts
  • Enhanced efficiency with new filtering and display, options on custom report builder
  • Streamline a series of remote management tasks into a single batch, run immediately or schedule for later with the enhanced remote script execution. Run up to 100 individual RACADM/IPMI, or SSH commands in a single batch
  • Improvements to Warranty - settings are uniformly reflected in home widget, warranty report, and dashboard
  • Streamline firmware update process with the ability to schedule automatic updating of the firmware catalogs
  • Enhanced Firmware compliance report to show only components that have updates in critical or warning status

See he OpenManage Enterprise 3.2 Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.

New Features in OpenManage Enterprise 3.1

  • Ability to forward audit logs for remote monitoring through Syslog servers
  • Support for the latest 14th generation PowerEdge servers

Improvements

  • Availability of additional alert categories for creating alert policies
  • Enhanced SMB security settings to support the server message block signing
  • Use of secured CIFS network share for firmware updates, and improvements and bug fixes during a firmware update job
See the OpenManage Enterprise 3.1 Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.

New Features in OpenManage Enterprise 3.0

  • Support for discovery and inventory of MX7000 chassis—as a standalone chassis and as a lead chassis in a Multi-Chassis Management (MCM) group
  • Support for configuration compliance and remediation of MX7000 chassis
  • Ability to assign virtual identities to servers and perform stateless deployment, and support for VLAN management
  • Ability to monitor devices and remediate tasks in OpenManage Mobile by integrating with OpenManage Enterprise

Improvements

  • REST API services for network configuration, identity pool creation, device template configuration, and profile management
  • Support of additional remote tokens for remote script execution.
  • Support of alert policies for devices not discovered in OpenManage Enterprise.
See the OpenManage Enterprise 3.0 Release Notes for the complete list of enhancements as well as limitations, fixed issues and known issues.
 
 

Dell OpenManage Enterprise Power Manager

Licensing for OpenManage Enterprise

Installing and using OpenManage Enterprise does not require the OpenManage Enterprise Advanced or OpenManage Enterprise Advanced+ license. The OpenManage Enterprise Advanced or Advanced+ license is needed for key automation features (e.g. bare metal server deployment and cloning, deploying automatically with Service Tags or Node IDs, Power Manager plugin) as well as for advanced configuration features (e.g. enforcing configuration compliance, IOA provisioning and VLAN management, profile management). In addition, The OpenManage Advanced+ license enables plugins for partner integrations (e.g. Plugin for VMware vCenter). (Note the OpenManage Advanced+ license contains all the features of OpenManage Advanced license.) Use of advanced features requires the OpenManage Enterprise Advanced license is installed on the target server. The OpenManage Enterprise Advanced license is a perpetual license that is valid for the life of a server, and can be bound to the Service Tag of only one server at a time. To view the list of devices and their licenses, select OpenManage Enterprise > Monitor > Reports > License Report, and then click Run.

OpenManage Enterprise Advanced or Advanced+ licensed based features

  • Automated deployment: Deploy PowerEdge servers automatically with service tags or node IDs.
  • Configuration and drift detection: Create firmware and configuration baselines for compliance monitoring and enable automated scheduled updates.
  • Enhanced modular management: Capture and edit chassis templates using the intuitive OpenManage Enterprise user interface.
  • Activate available licensed features of plugins, such as Dell OpenManage Enterprise Power Manager. The Power Manager plugin can be easily installed and enables streamlined power management through the OpenManage Enterprise console.

The OpenManage Portfolio Software Licensing Guide provides additional information for licensing options for your organization.

Evaluate, Purchase and Download of the OpenManage Enterprise Advanced license

  • Evaluation license: A 90-day evaluation OpenManage Enterprise Advanced trial license is available which includes Dell OpenManage Enterprise Power Manager to fully test and experience all the features. This trial license is limited to work with iDRAC9 Express, Enterprise, and DataCenter licenses only. Learn more and download >
  • Purchase license: Advanced License can be included at time of server purchase or purchased separately by contacting your local Dell Technologies sales representative. The OpenManage Portfolio Software Licensing Guide provides additional information for licensing options for your organization including pricing.
  • Download license: Purchased OpenManage Enterprise Advanced License(s) can be downloaded from Dell Digital Locker. License keys will be stored online and can be downloaded if needed. If an existing license key in not available in the Dell Digital Locker or there is an issue with a license key, contact Dell Technologies Technical Support or Customer Care.

Managing OpenManage Enterprise Licenses

OpenManage Enterprise Advanced or Advanced+ licenses can be managed on either an individual server basis or through the Dell License Manager which is a one-to-many license and deployment tool.
  • Individual server
    Utilize iDRAC to manage OpenManage Enterprise Advanced or Advanced+ Licenses for an individual server. iDRAC web interface, License tab can be utilized to import, export licenses or RACADM CLI License command can be utilized to manage licenses as described in the RACADM CLI Guide.
  • Group of servers
    Dell License Manager is a one-to-many license deployment and reporting tool for OpenManage Enterprise Advanced, OpenManage Enterprise Advanced+, iDRAC, and CMC licenses. By using License Manager, you can download, bind, deploy, inventory and back up OpenManage Enterprise Advanced Licenses as well as iDRAC, CMC, and storage sled license. This tool can also inventory licensable systems to report the licensing status and features of the currently enabled management controller.
 
 

Dell OpenManage Enterprise

Download and install of OpenManage Enterprise

OpenManage Enterprise is an appliance that is deployed to a hypervisor. Deployment is supported on most versions of VMware vShpere, Microsoft Hyper-V and Kernel-based Virtual Machine. Install as a new appliance or upgrade an existing appliance.

Deploy OpenManage Enterprise Virtual Appliance on Different Hypervisors is a technical document that describes the process of deploying OME as a virtual appliance on hypervisors.

OME is supported on VMware vSphere ESXi 5.5 or newer
  1. Download the openmanage_enterprise_ovf_format_3.9.zip file and extract the file to a location accessible by VMware vSphere Client. It is recommended to use a local drive or CD/DVD, because installing from a network location can take up to 30 minutes.
  2. In vSphere Client, select File > Deploy OVF Template. The Deploy OVF Template wizard is displayed.
  3. On the Source page, click Browse, and then select the OVF package. Click Next.
  4. On the OVF Template Details page, review the information that is displayed. Click Next.
  5. On the End User License Agreement page, read the license agreement and click Accept. To continue, click Next.
  6. On the Name and Location page, enter a name with up to 80 characters, and then select an inventory location where the template will be stored. Click Next.
  7. Depending on the vCenter configuration, one of the following options is displayed:
    • If resource pools are configured — On the Resource Pool page, select the pool of virtual servers to deploy the appliance VM.
    • If resource pools are NOT configured — On the Hosts/Clusters page, select the host or cluster on which you want to deploy the appliance VM.
  8. If there are more than one datastore available on the host, the Datastore page displays such datastores. Select the location to store virtual machine (VM) files, and then click Next.
  9. On the Disk Format page, click Thick provision to pre-allocate physical storage space to VMs at the time a drive is created.
  10. On the Ready to Complete page, review the options you selected on previous pages and click Finish to run the deployment job. A completion status window displays where you can track job progress.
  11. Connect to the VM, on the Text User Interface screen, accept the EULA and when prompted, change the password of the appliance and set network parameters to the IP of the appliance.
Deploy OpenManage Enterprise on Hyper-V 2019 or Windows 2022 host
  1. Download the openmanage_enterprise_vhd_format_3.9.zip file. Extract the file and then move or copy the enclosed VHD file into an appropriate location on your system where you want to store the OpenManage Enterprise virtual drive.
  2. Start the Hyper-V Manager in the Windows Server 2019. The Windows Hyper-V should be displayed under the Hyper-V Manager. If not, right-click Hyper-V Manager, and then select Connect to Server.
  3. Click Actions > New > Virtual Machine to start the New Virtual Machine Wizard.
  4. Click Next on the initial Before You Begin page.
  5. On the Specify Name and Location page
    • provide the Virtual machine name.
    • (Optional) Select the Store the virtual machine in a different location checkbox to activate the Location field, and then browse and navigate to capture a folder location where the VM would be stored.
  6. Click Next
  7. On the Specify Generation page, select Generation 1 and click Next.
  8. On the Assign Memory page, enter the startup memory in the Startup memory field and click Next. Ensure that a minimum of 16 GB is assigned.
  9. On the Configure Networking page, select the network adapter in the Connection drop-down list. Ensure that the virtual switch is connected to the network. Click Next.
  10. On the Connect Virtual Hard Disk page, select Use an existing virtual disk drive, and then browse to the location where the VHD file is copied as mentioned in step 1. Click Next. Ensure a minimum storage of size of 20 GB.
  11. Complete the on-screen instructions.
  12. Open the Settings of the newly created VM and power on the VM.
  13. On the Text User Interface screen, accept the EULA and when prompted, change the password of the appliance and set network parameters to the IP of the appliance.
Deploy OpenManage Enterprise on Hyper-V 2016
  1. Download the openmanage_enterprise_vhd_format_3.9.zip file. Extract the file and then move or copy the enclosed VHD file into an appropriate location on your system where you want to store the OpenManage Enterprise virtual drive.
  2. Start the Hyper-V Manager in the Windows Server 2016. The Windows Hyper-V should be displayed under the Hyper-V Manager. If not, right-click Hyper-V Manager, and then select Connect to Server.
  3. Click Actions > New > Virtual Machine to start the New Virtual Machine Wizard.
  4. Click Next on the initial Before You Begin page.
  5. On the Specify Name and Location page
    • provide the Virtual machine name.
    • (Optional) Select the Store the virtual machine in a different location checkbox to activate the Location field, and then browse and navigate to capture a folder location where the VM would be stored.
  6. Click Next
  7. On the Specify Generation page, select Generation 1 and click Next.
  8. On the Assign Memory page, enter the startup memory in the Startup memory field and click Next. Ensure that a minimum of 16 GB is assigned.
  9. On the Configure Networking page, select the network adapter in the Connection drop-down list. Ensure that the virtual switch is connected to the network. Click Next.
  10. On the Connect Virtual Hard Disk page, select Use an existing virtual disk drive, and then browse to the location where the VHD file is copied as mentioned in step 1. Click Next. Ensure a minimum storage of size of 20 GB.
  11. Complete the on-screen instructions.
  12. Open the Settings of the newly created VM and power on the VM.
  13. On the Text User Interface screen, accept the EULA and when prompted, change the password of the appliance and set network parameters to the IP of the appliance.
Deploy OpenManage Enterprise on Hyper-V 2012 R2 and earlier host
  1. Download the openmanage_enterprise_vhd_format_3.9.zip file. Extract the file and then move or copy the enclosed VHD file into an appropriate location on your system where you want to store the OpenManage Enterprise virtual drive.
  2. Start the Hyper-V Manager in the Windows Server. The Windows Hyper-V should be displayed under the Hyper-V Manager. If not, right-click Hyper-V Manager, and then select Connect to Server.
  3. Click Actions > New > Virtual Machine to start the New Virtual Machine Wizard.
  4. Click Next on the initial Before You Begin page.
  5. On the Specify Name and Location page
    • provide the virtual machine name.
    • (Optional) Select the Store the virtual machine in a different location checkbox to activate the Location field, and then browse and navigate to capture a folder location where the VM would be stored.
  6. Click Next
  7. On the Specify Generation page, select Generation 1 and click Next.
  8. On the Assign Memory page, enter the startup memory in the Startup memory field and click Next. Ensure that a minimum of 16 GB is assigned.
  9. On the Configure Networking page, select the network adapter in the Connection drop-down list. Ensure that the virtual switch is connected to the network. Click Next.
  10. On the Connect Virtual Hard Disk page, select Use an existing virtual disk drive, and then browse to the location where the VHD file is copied as mentioned in step 1. Click Next. Ensure a minimum storage of size of 20 GB.
  11. Complete the on-screen instructions.
  12. Open the Settings of the newly created VM and power on the VM.
  13. On the Text User Interface screen, accept the EULA and when prompted, change the password of the appliance and set network parameters to the IP of the appliance.
  1. Install the required virtualization packages while installing the operating system.
  2. Download the openmanage_enterprise_kvm_format_3.9.zip file. Extract the file to an appropriate location on your system where you want to store the OpenManage Enterprise virtual drive.
  3. Start the virtual manager and select File > Properties.
  4. On the Network Interfaces page, click Add.
  5. Select Bridge as the interface type and click Forward.
  6. Set the start mode to on boot and select the Activate now checkbox.
  7. Select the interface to bridge from the list and ensure the properties match with the host device, and then click Finish. A virtual interface is now created, and you can configure the firewall settings by using the terminal.
  8. On the Virtual Machine Manager, click File > New.
  9. Enter a name for the VM and select the Import existing disk image option, and then click Forward.
  10. Navigate the file system and select the QCOW2 file that is downloaded in step 1, and then click Forward.
  11. Assign 16 GB as the memory and select two processor cores, and then click Forward.
  12. Assign the required disk space for the VM and click Forward.
  13. Under Advanced options, ensure that the bridged host device network is selected and KVM is selected as the Virt Type.
  14. Click Finish. OpenManage Enterprise appliance is now deployed by using the KVM.
  15. On the Text User Interface screen, accept the EULA and when prompted, change the password of the appliance and set network parameters to the IP of the appliance.
Upgrading to OME 3.9 from OME 3.7.x or 3.8.x requires a full upgrade. There are multiple ways to upgrade.
Before you begin the update, ensure to take a VM snapshot of the console as a backup in case something unexpected occurs.
  • OME appliance is connected to Dell.com (online)
    1. Based on the update settings, the appliance checks for the availability of an update and if a new version is available, a banner with the new upgrade version information is displayed. On the banner, the administrator can choose to dismiss the notification, be reminded later, or can click View Now to know details such as the version and size of the update available on the Application Settings > Console and Plugins page. The OpenManage Enterprise section of the Console and Plugins page displays all the new features and enhancements of the available update.
    2. Click Update, and then click Download Console to download the package from the specified source.
    3. If the Automatically start the console update when downloads are complete check box is selected in the Update settings, the upgrade will start automatically after the update package is downloaded. Otherwise, click Update Console to perform the update.
  • Update from an internal network share
    1. Download the applicable folder structures from OME 3.9 full update files and save on a network share preserving the same folder structure that can be accessed by the console.
    2. Select Manual and Offline.
    3. Enter the local path information where the downloaded files are saved, and then click Check Now. Example paths: nfs://IP Address/Folder_Name (only supported from OME 3.1), http://IP Address/Folder_Name, https://IP Address/Folder_Name. The available update version with a brief description of the new features is displayed.
    4. To validate a connection to the catalog click Test now. If the connection to the catalog is established, a Connection Successful message is displayed. If the connection to the shared address or the catalog file path is not established, Connection to path failed error message is displayed. This step is optional.
    5. Click Update, and perform an update.
After the appliance is updated: (1) Clear the browser cache. Not clearing the browser cache, may cause failure of new tasks post update. (2) Post update, the discovery task will run in the background and you can see the progress occasionally.
Upgrading to OME 3.9 from OME 3.6.x, 3.5.x, 3.4.x, 3.3.x, 3.2.x, OME 3.1, OME 3.0, or OME Tech Release (1.0) directly is not supported.
  1. Upgrade to one or more intermediate version(s) of OME. For example,
    • OpenManage Enterprise versions earlier than versions 3.7, for example, version 3.6 and version 3.5, must first be updated to version 3.7 before considering an upgrade to 3.9.
    • OpenManage Enterprise—Tech Release version should be first upgraded to OpenManage Enterprise either version 3.0 or 3.1.
 
 
 

Resources for OpenManage Enterprise

Dev Ops

OpenManage Enterprise GitHub repository includes examples of how to use the OME/OMEM API for python, ansible, and powershell.

Documentation

Refer to OpenManage Enterprise Documentation for the latest documentation.

OpenManage Enterprise Scale and Performance


June 2022
31 page white paper
This technical whitepaper provides an overview of the scalability, reliability, and performance of Dell OpenManage Enterprise, and provides the best practices to achieve optimal performance in a scaled and non‐scaled environment. The goal of this whitepaper is to provide the information that you need to achieve optimal performance, as demonstrated by our test results.

Read the white paper

OpenManage Enterprise Appliance Share Configuration


November 2021
9 page white paper
Learn how to configure the OpenManage Enterprise appliance to use HTTPS or CIFS for the Appliance Share and associated benefits.

Read the white paper

Server-Initiated Discovery with OpenManage Enterprise 3.4


October 2020
12 page white paper
What if servers in your data center could announce their presence and automatically be managed by OME? With the Server-Initiated Discovery feature in OME 3.4, servers can automatically notify OME of their presence and get discovered by OME.

Read the white paper

Boost data center staff productivity with OpenManage Enterprise


June 2020
227 page white paper
This Principled Technologies white paper presents time-and-effort measurements of key capabilities of the OpenManage Enterprise systems management console, to help IT admins free up time and reduce the potential for error and downtime.

Read the white paper

Define Custom Groups and Reports in Dell EMC OpenManage Enterprise


January 2019
22 page white paper
This technical white paper provides information about using the query builder feature to manage your Query Groups and Reports in managing your data center.

Read the white paper

Improve Operational Efficiency Through OME Server Drift Management


April 2022
5 page tech note
This Direct from Development (DfD) tech note describes how capabilities in Dell’s OpenManage Enterprise server management appliance facilitates the simplification of drift management, gives visibility of problems while at the same time reduces the time and effort to resolve.

Read the tech note

Server-Initiated Discovery with OpenManage Enterprise 3.4


October 2020
12 page white paper
What if servers in your data center could announce their presence and automatically be managed by OME? With the Server-Initiated Discovery feature in OME 3.4, servers can automatically notify OME of their presence and get discovered by OME.

Read the white paper

Windows Driver Updates with OpenManage Enterprise 3.4


July 2020
14 page white paper
This technical white paper provides information about managing Windows OS driver inventory and updates using OpenManage Enterprise 3.4 console.

Read the white paper

Deployment and Migration of Boot from SAN Configuration using Dell EMC OpenManage Enterprise version 3.3.1


March 2020
32 page white paper
This technical whitepaper illustrates deployment of the boot from SAN configurations on servers and the migration of these deployed configurations to identical servers using OpenManage Enterprise.

Read the white paper

Chassis, Sled, and IOA Template Cloning using Dell EMC OpenManage Enterprise version 3.2


July 2019
39 page white paper
This technical white paper describes the process of cloning a complete chassis configuration to a newly procured chassis using OpenManage Enterprise.

Read the white paper

Auto-Deploy Provisioning on Servers or Chassis Using DellEMC OpenManage Enterprise 3.2


July 2019
14 page white paper
This Dell EMC technical white paper describes the process of auto deploying configurations on not-yet discovered server or chassis using OpenManage Enterprise.

Read the white paper

Remote script execution with Dell EMC OpenManage Enterprise


July 2019
28 page white paper
This technical white paper describes the Remote Script Execution feature of OpenManage Enterprise. It gives an overview of the feature along with a use case to enable and use the feature as a System Administrator.

Read the white paper

Creating firmware baselines and catalogs by using Dell EMC OpenManage Enterprise


September 2018
31 page white paper
This technical white paper provides information about creating firmware catalogs, creating firmware baselines, and then managing them. Brief procedure is provided about viewing a firmware baseline compliance report, and then upgrading the firmware version.

Read the white paper

Updating Firmware using OpenManage Enterprise APIs


September 2019
29 page white paper
This document shows the workflow and the APIs involved in the firmware update process for OpenManage Enterprise v3.0, v3.1, v3.2, and OpenManage Enterprise – Modular Edition v1.0 and v1.00.10.

Read the white paper

End to End Automation with REST API in Dell EMC OpenManage Enterprise 3.0


January 2019
23 page white paper
This technical paper describes the uses of REST API use in Dell EMC OpenManage Enterprise 3.0 for Systems Management.

Read the white paper

OpenManage Enterprise: Security Built In


June 2022
Blog
This blog has highlighted some of the key methods and features Dell uses to keep OpenManage Enterprise secure, so that customers can use it with confidence.

Read the blog

Dell EMC OpenManage Enterprise 3.9 - Security Configuration Guide


May 2022
25 page white paper
Contains information on specific security features of OpenManage Enterprise, and how to enable, disable, and configure each feature.

Read the white paper

Scope Based Access Control with OpenManage Enterprise 3.6


August 2021
15 page white paper
OpenManage Enterprise has built-in Role Based Access Control, with three built-in roles – Administrator, Device Manager, and Viewer. Each role differs in the privileges the role has. In OME 3.6 and later, Scope Based Access Control is implemented. This feature enables an Administrator to restrict the scope of a Device Manager user to one or more groups. Read on to understand how SBAC can be enforced with OME and what a scope restricted user sees.

Read the white paper

Dell EMC OpenManage Enterprise Login with PingFederate


November 2020
19 page white paper
This technical white paper provides information about configuring OpenManage Enterprise (OME) and PingFederate to enable logging into OME using PingFederate.

Read the white paper

Multihoming on OpenManage Enterprise 3.3.1


December 2019
10 page white paper
This white paper describes the multihoming implementation for OpenManage Enterprise 3.3.1.

Read the white paper

Videos

Dell OpenManage Enterprise Playlist


Playlist of OpenManage Enterprise videos from deployment, discovery, alert management, catalogs / firmware updates, log reading, troubleshooting, and more.

May 2022

Dell OpenManage Enterprise Overview


OpenManage Enterprise is a simple-to-use, one-to-many systems management console.

May 2022

Dell EMC OpenManage Enterprise Security Features


Dell EMC OpenManage Enterprise systems management console has built-in security features to protect your data in an ever-changing environment.

November 2021

OpenManage Enterprise Boosts Data Center staff productivity


Increase data center staff productivity by using OpenManage Enterprise

June 2020

OpenManage Enterprise Console


OpenManage Enterprise console simplifies management by providing powerful automation capabilities, enabling admins to extend their span of control and use of time.

August 2019

OpenManage Enterprise Overview


OpenManage Enterprise empowers IT pros with intelligent automation that delivers real-time efficiencies and cost savings

March 2019

Discovering devices


How to discover devices in OpenManage Enterprise

February 2019

Active Directory services integration


How to add Active Directory services to OpenManage Enterprise

February 2019

Lightweight Directory Access Protocol integration


How to integrate Lightweight Directory Access Protocol (LDAP) in OpenManage Enterprise

May 2019

Viewing Device Details


Demonstrates the process of viewing various device details by using OpenManage Enterprise–Tech Release

January 2018

Email alert policy


Demonstrates the process of creating an email alert policy in OpenManage Enterprise–Tech Release

January 2018

Firmware baseline


Demonstrates the process of creating a firmware baseline and viewing the noncompliant attributes in OpenManage Enterprise–Tech Release

January 2018

Article Properties


Affected Product

Dell EMC OpenManage Enterprise

Product

OpenManage Enterprise SupportAssist, OpenManage Essentials, OpenManage Enterprise Power Manager

Last Published Date

26 Jul 2022

Version

34

Article Type

How To