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診斷和修正 Dell 電腦、平板電腦或伺服器上硬體問題的 Dell 診斷工具

Summary: Dell Diagnostic 工具

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Article Content


Symptoms

當您的 Dell 電腦、平板電腦或伺服器似乎無法正常運作時,診斷公用程式可用來協助您找出潛在的硬體問題。

您可以透過三種方式存取 Dell 電腦、平板電腦或伺服器診斷程式。您用來存取診斷程式的哪種方法可能取決於電腦的狀態。請參閱以下選項。

  • SupportAssist 應用程式已預先安裝在 Dell 出廠的所有 Windows 電腦上。安裝 SupportAssist 時,即使您無法存取網際網路,您也可以在電腦開機至作業系統時執行診斷程式。
    如需詳細資訊,請參閱 Dell 知識文章如何使用 SupportAssist 執行診斷測試
  • Dell 電腦的整合式開機前診斷測試可讓您在電腦無法開機進入作業系統時執行診斷程式,以協助判斷是否有硬體問題。
    如需詳細資訊,請參閱 Dell 知識文章如何在 Dell 電腦上執行開機前診斷測試
  • Dell 的線上診斷測試可協助您掃描電腦是否有問題、建議故障診斷步驟、取得自動化修正,並視需要訂購更換零件。
    如需詳細資訊,請參閱 Dell 知識文章如何執行 Dell 線上診斷測試

Cause

沒有可用的原因資訊。

Resolution

沒有可用的解決方案資訊。

Article Properties


Affected Product

Chromebox, Alienware, Inspiron, Retired Models, OptiPlex, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models, PowerEdge, Legacy Server Models, Latitude Tablets, Surface, Venue, XPS TabletsChromebox, Alienware, Inspiron, Retired Models, OptiPlex, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models, PowerEdge, Legacy Server Models, Latitude Tablets, Surface, Venue, XPS Tablets, Fixed Workstations, Mobile WorkstationsSee more

Last Published Date

15 Apr 2022

Version

8

Article Type

Solution