Article Number: 000187624
CloudIQ is a no-cost, cloud-native application that leverages Machine Learning to proactively monitor and measure the overall health of the Dell infrastructure. CloudIQ uses intelligent, comprehensive, and, predictive analytics.
PowerFlex is a software-defined infrastructure product portfolio with different consumption models depending on whether user requires an engineered system or flexibility to build their own system. PowerFlex rack or appliance is for the former outcome, whereas PowerFlex software or Ready Node is for the latter outcome.
This article covers CloudIQ connectivity for the PowerFlex rack or appliance using PowerFlex Manager to dial home, and the PowerFlex software or Ready Node solution using the PowerFlex Gateway to dial home.
During registration, the PowerFlex software SWID is forwarded on to CloudIQ. On the CloudIQ dashboard itself, users see only the PowerFlex software SWID (starting with ELMSIO prefix) for each of their PowerFlex systems, regardless of the product consumption model. The PowerFlex software SWID (starting with ELMSIO prefix) should also be referenced for CloudIQ support and troubleshooting activities.
PowerFlex rack or appliance users can obtain the PowerFlex software SWID in multiple ways:
Alternatively, if the user is familiar with the PowerFlex CLI, running the command "scli --query_license" displays PowerFlex software SWID.
Users can go to Dell EMC Licensing Portal to view their PowerFlex licenses and corresponding PowerFlex software SWID.
Prerequisites - PowerFlex software or Ready Node using PowerFlex Gateway
Note: CloudIQ does not support a PowerFlex 3.6 Gateway with older versions of PowerFlex software components. For CloudIQ support, PowerFlex operating system must be 3.6 or later.
A 10 GbE or bonded 1 GbE interface is recommended.
Onboarding - PowerFlex software or Ready Node using PowerFlex Gateway
On the Maintain tab, select System Logs & Analysis
Verify that PowerFlex is registered to Secure Remote Services. If not, select Register PowerFlex system to Secure Remote Services and enter Secure Remote Services gateway information.
Note: Dell user account passwords should contain no special characters. This event only happens once. The users password can be changed back to a more secure password once the PowerFlex system has been registered to Secure Remote Services.
Once PowerFlex is registered with Secure Remote Services, verify the Send data to CloudIQ button is selected. This button is enabled by default.
CloudIQ retrieves the systems that are associated to the user's site IDs based on their support credentials:
04 May 2022