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Article Number: 000191574

How to Get Support for Dell Update

Summary: This article covers how to obtain support for Dell Update.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Instructions

Affected Products:

  • Dell Update

Affected Platforms:

  • G-Series
  • Inspiron
  • Vostro
  • XPS

Affected Operating Systems:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
  • Windows 11

Dell Update is software that automatically updates critical fixes and important device drivers as they become available. This ensures that your Dell personal computer has the most critical updates without you having to check online and install them yourself.

Device driver and application updates may help in the following areas:

  • Performance improvements
  • Expand compatibility
  • Fix minor issues

Self-Help Options

Most technical information can be found by referencing the:

Self-Help Options

Most technical information can be found by referencing the Dell Knowledge Base.

To obtain support:

  1. Go to https://www.dell.com/support/home
  2. To the right of the page, select Contact Support and then click either:
    • Contact Technical Support: If you have a Dell service tag available.
    • Contact Order Support: If you do not have a Dell service tag, and need assistance gaining access to the software.

Click Contact Us
Figure 1: (English Only) Click Contact Us

  1. Click Enter service tag.

Identify your device
Figure 2: (English Only) Identify your device

  1. Type your Client (not server) Service Tag and then click Submit.

Enter your Service Tag and click Submit
Figure 3: (English Only) Enter your Service Tag and click Submit

  1. Confirm your model and Service Tag, and click Next.

Confirm your model and service tag
Figure 4: (English Only) Confirm your model and service tag

  1. From the drop-down menu, select Software and 3rd party applications and then click Next.

Select Software and 3rd party applications
Figure 5: (English Only) Select Software and 3rd party applications

  1. Select an available contact option.

Select Contact option
Figure 6: (English Only) Select contact option

  1. Type your Order Number and then click Find My Order.

Click Find My Order
Figure 7: (English Only) Click Find My Order

  1. To the right of the page, click Contact Customer Support.

Contact Customer Support
Figure 8: (English Only) Click Contact Customer Support

  1. From the drop-down, select Missing Items.

Select Missing Items
Figure 9: (English Only) Select Missing or Wrong Items

  1. Select an available contact option.

Select contact option
Figure 10: (English Only) Select contact option

Note:
  • Contact options may differ by your region.
  • Reference this article (000191574) when contacting technical support.

Additional Information

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Article Properties

Affected Product

Inspiron, Vostro, XPS, G Series, G Series, Inspiron, Vostro, XPS, Dell Update

Last Published Date

31 Jan 2024

Version

14

Article Type

How To

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