使用 KVM 功能时,Dell U3821DW无法从睡眠状态唤醒

Summary: 使用键盘、视频、鼠标 (KVM) 功能时,戴尔U3821DW显示器无法从睡眠状态唤醒。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

使用连接到显示器上不同端口的其他计算机后,Dell U3821DW显示器无法从睡眠状态唤醒。

Cause

固件需要更新。

Resolution

在计算机上更新到固件版本 M2B104 或更高版本可解决此问题。要下载并安装驱动程序,请参阅 如何下载和安装戴尔驱动程序

Affected Products

Dell U3821DW
Article Properties
Article Number: 000192792
Article Type: Solution
Last Modified: 19 Apr 2025
Version:  6
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