L'interfaccia utente web di NetWorker non riesce a recuperare i conteggi più recenti per il dashboard a causa di un certificato mancante

Summary: NetWorker Web User Interface (NWUI) genera l'errore "Failed to fetch latest counts for Dashboard - Error in fetching count of activities based to status from Monitoring Service".

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Symptoms

Dopo aver eseguito correttamente l'accesso a NWUI, l'interfaccia utente mostra l'errore: 
Failed to fetch latest counts for Dashboard. Error in fetching count of activities based on status from Monitoring Service
 
Schermata dell'interfaccia utente che mostra l'errore

Cause

Alias certificato mancante emcnwuimonitoring nell'archivio chiavi cacerts Java.

  • Linux:  
    /opt/nre/java/latest/lib/security/cacerts
  • Windows:  
    %drive%:\Program Files\NRE\java\jre1.8.0_<xxx>\lib\security\cacerts

Resolution

Importazione emcnwuimonitoring certificato (l'arresto dei servizi NetWorker non è richiesto).

  • Linux: 
/opt/nre/java/latest/bin # keytool -import -alias emcnwuimonitoring -keystore /opt/nre/java/latest/lib/security/cacerts -storepass changeit -file /nsr/nwui/monitoring/app/conf/emcnwuimonitoring.cer
  • Windows:
%drive%:\Program Files\NRE\java\jre1.8.0_<xxx>\bin> keytool.exe -import -alias emcnwuimonitoring -keystore "C:\Program Files\NRE\java\jre1.8.0_<xxx>\lib\security\cacerts" -storepass changeit -file "%drive%:\Program Files\EMC NetWorker\nwui\monitoring\app\conf\emcnwuimonitoring.cer"

Affected Products

NetWorker

Products

NetWorker Series
Article Properties
Article Number: 000197327
Article Type: Solution
Last Modified: 01 Jul 2024
Version:  6
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