Latitude 7x30 and 9430 Overheat While on Video Conferencing Calls

Summary: This article provides information about how to cool down your Latitude 7330, 7430, 7530, or 9430 laptop while on video conferencing calls.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

The computer skin temperature on the Latitude 7330, 7430, 7530, or 9430 laptop may be relatively hot when running a video conferencing application.

Affected Platforms:

  • Latitude 7330
  • Latitude 7430
  • Latitude 7530
  • Latitude 9430

Cause

CPU power is a bit high when running video conferencing calls.

Resolution

  1. Download Intel-Dynamic-Tuning-Driver and update to 9.0.10900.26658 or later.
  2. Download Intel-Innovation-Platform-Framework-Driver and update to 1.0.10900.26658 or later.
  3. Download the following version of BIOS:
    • For Latitude 7x30, update BIOS to 1.9.3 or later.
    • For Latitude 9430, update BIOS to 1.9.1 or later.

Affected Products

Latitude 7330, Latitude 7430, Latitude 9430, Latitude 7530
Article Properties
Article Number: 000207489
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  4
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