Dell VxRail: How to resolve "Failure detected on Internal Dual SD Module SD1 "
Summary: How to resolve "Failure detected on Internal Dual SD Module SD1"
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Instructions
How to resolve "Failure detected on Internal Dual SD Module SD1"
Check the iDRAC console for all the nodes.
The VxRail node has reported a critical alert on the system.
Steps to follow:
1. Reach out to Dell support and request a Service Request be opened with the error message. Assuming a Dial home has not already opened one.
2. Place the ESXi node in Maintenance mode and keep the node ready for the activity.
3. Once the Engineer is onsite, Shut down the ESXi server.
4. Keep the iDRAC page open.
5. Once the part is replaced, check the system It should report warnings as the rebuilding of the SD Module occurs in the background.
6. Navigate to Maintenance, click on Lifecycle log, and check for the Event code "RRDU0006" which confirms that the rebuild has been initiated.
7. Monitor the logs and find the event code "RRDU0007" which says that the rebuild was completed successfully.
Check the iDRAC console for all the nodes.
The VxRail node has reported a critical alert on the system.
Steps to follow:
1. Reach out to Dell support and request a Service Request be opened with the error message. Assuming a Dial home has not already opened one.
2. Place the ESXi node in Maintenance mode and keep the node ready for the activity.
3. Once the Engineer is onsite, Shut down the ESXi server.
4. Keep the iDRAC page open.
5. Once the part is replaced, check the system It should report warnings as the rebuilding of the SD Module occurs in the background.
6. Navigate to Maintenance, click on Lifecycle log, and check for the Event code "RRDU0006" which confirms that the rebuild has been initiated.
7. Monitor the logs and find the event code "RRDU0007" which says that the rebuild was completed successfully.
8. Power the server back on and verify that everything is ok.
9. Remove the host from Maintenance mode.
9. Remove the host from Maintenance mode.
Affected Products
VxRail, VxRail 460 and 470 Nodes, VxRail Appliance Family, VxRail Appliance SeriesArticle Properties
Article Number: 000215964
Article Type: How To
Last Modified: 09 Aug 2023
Version: 1
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