XPS 13 9320 从睡眠模式恢复后触控板卡住

Summary: 了解如果 XPS 13 9320 从睡眠状态恢复后触控板卡住,该怎么做。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

从睡眠模式恢复后,触摸板没有触觉反馈或左按钮锁定。

受影响的平台:

  • XPS 13 9320

Cause

触控板运行时校准无法检测到内部或环境条件的变化会导致此问题。

Resolution

将计算机上的触控板固件更新到版本 2023.12.13.946、A05 或更高版本可解决此问题。要下载并安装固件,请参阅如何下载和安装戴尔驱动程序和固件

Affected Products

XPS 13 Plus 9320
Article Properties
Article Number: 000220433
Article Type: Solution
Last Modified: 10 Apr 2025
Version:  5
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