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Article Number: 000222021

Step-by-Step Guide to Install McAfee Premium from Dell

Summary: Secure your digital life with ease - learn how to install McAfee+ Premium for unparalleled online protection. Click for a step-by-step guide!

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Instructions

Affected Products:

  • McAfee+ Premium
  • McAfee Multi-Device Security

A thirty-day trial of McAfee+ Premium is provided automatically on select consumer and commercial Dell computers running Windows. Customers may purchase a McAfee+ Premium subscription:

  • At the point of sale (POS) of a Dell computer
  • After point of sale (APOS) of a Dell computer
Note: For information about changing your McAfee subscription, reference How to Cancel or Renew your McAfee Subscription Purchased at Dell.

For more information, click on POS or APOS for McAfee+ Premium.

POS

Click either New Setup or Reinstall for the appropriate installation directions.

New Setup

Warning: These steps are intended for customers who have never activated McAfee+ Premium. Reference the Reinstall section if you previously registered an account with McAfee.

McAfee+ Premium is preinstalled on all commercial and consumer computers running Windows. On boot, McAfee+ Premium is available directly in the Windows System Tray.

Note: If the computer was reimaged prior to activating McAfee+ Premium, contact Dell technical support and provide this KB article (000193010) to the agent.
To register the product:
  1. In the Windows Notification Area, click Show hidden files and then double-click on the McAfee+ Premium system tray icon.

McAfee+ Premium system tray icon
Figure 1: McAfee+ Premium system tray icon

  1. Click Get started.

Click Get Started
Figure 2: (English Only) Click Get Started

  1. Log in with a pre-existing McAfee account or click Register Now to create a new account.

Log in or click Register Now
Figure 3: (English Only) Log in or click Register Now

Note:
  • A McAfee account is generated during the initial setup of a McAfee subscription.
  • For issues accessing your McAfee account:
    • Validate the email used is tied to a McAfee subscription.
    • To protect your privacy, Dell technical support is unable to validate the email used to setup the McAfee subscription. Contact the vendor directly for assistance at https://service.mcafee.com/ This hyperlink is taking you to a website outside of Dell Technologies..
  1. Select Settings and then click My Subscription to verify your subscription status.

Select Settings and click My Subscription
Figure 4: (English Only) Select Settings and click My Subscription

Note: For any discrepancies with the subscription duration and the purchase duration, reference How to Get Support for McAfee Products Sold at Dell.

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Reinstall

Note: An active McAfee+ Premium subscription is required to install the product.
To install the product:
  1. Go to https://www.mcafee.com/ This hyperlink is taking you to a website outside of Dell Technologies.
  2. In the upper right, click Login.
  3. Sign in using your McAfee account.

Sign in to your McAfee account
Figure 5: (English Only) Sign in to your McAfee account

Note:
  • A McAfee account is generated during the initial setup of a McAfee subscription.
  • For issues accessing your McAfee account:
    • Validate the email used is tied to a McAfee subscription.
    • To protect your privacy, Dell technical support is unable to validate the email used to setup the McAfee subscription. Contact the vendor directly for assistance at https://service.mcafee.com/ This hyperlink is taking you to a website outside of Dell Technologies..
  1. Click Downloads & devices.

Click Downloads & devices
Figure 6: (English Only) Click Downloads & devices

  1. From the drop-down menu, select McAfee+ Premium and then click Download.

Click Download
Figure 7: (English Only) Click Download

  1. Click Agree and Download.

Click Agree and Download
Figure 8: (English Only) Click Agree and Download

  1. When the download is complete, double-click McAfee_Installer_[BUILDER NUMBER].exe.
Note: [BUILD NUMBER] = Serial Number
  1. In the installation wizard, click Install.

Click Install
Figure 9: (English Only) Click Install

  1. When installation is complete, click Done.

Click Done
Figure 10: (English Only) Click Done

  1. McAfee+ Premium automatically launches. Click Get Started to view the protection status.

Click Get Started
Figure 11: (English Only) Click Get Started

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APOS

Click either New Purchase or Reinstall for the appropriate installation directions.

New Purchase

Warning: These steps are intended for customers who have never activated McAfee+ Premium. A redemption code (license key) from Dell can only be used once. Reference the Reinstall section if the redemption code was previously used.
To install the product:
  1. Go to https://www.dell.com/support/software.
  2. Click Sign In.

Click Sign In
Figure 12: (English Only) Click Sign In

  1. Sign In to Dell Digital Locker using the email used to purchase McAfee+ Premium.

Sign in to Dell Digital Locker
Figure 13: (English Only) Sign in to Dell Digital Locker

  1. Click Download McAfee+ Premium.

Click Download McAfee+ Premium
Figure 14: (English Only) Click Download McAfee+ Premium

  1. Click Get Key.

Click Get Key
Figure 15: (English Only) Click Get Key

  1. Document the License key.

Document License key
Figure 16: (English Only) Document License key

  1. Go to https://www.mcafee.com/activate This hyperlink is taking you to a website outside of Dell Technologies..
  2. Enter the License Key (step 6), Email, and then click Next.

Enter the License key, Email and click Next
Figure 17: (English Only) Enter the License key, Email, and click Next

Warning:
  • The License Key can only be redeemed once.
  • On error You already redeemed that code, go to the Reinstall section.
  1. On successful redemption, click Next.

Click Next
Figure 18: (English Only) Click Next

  1. Optionally setup a recurring subscription or click Continue without additional benefits.

Setup subscription or Click Continue without additional benefits
Figure 19: (English Only) Set up a subscription or Click Continue without additional benefits

  1. Click Download.

Click Download
Figure 20: (English Only) Click Download

  1. When the download is complete, double-click McAfee_Installer_[BUILDER NUMBER].exe.
Note: [BUILD NUMBER] = Serial Number
  1. In the installation wizard, click Install.

Click Install
Figure 21: (English Only) Click Install

  1. When installation is complete, click Done.

Click Done
Figure 22: (English Only) Click Done

  1. McAfee+ Premium automatically launches. Click Get Started to view the protection status.

Click Get Started
Figure 23: (English Only) Click Get Started

Note: For any discrepancies with the subscription duration and the purchase duration, reference How to Get Support for McAfee Products Sold at Dell.

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Reinstall

Note: An active McAfee+ Premium subscription is required to install the product.
To install the product:
  1. Go to https://www.mcafee.com/ This hyperlink is taking you to a website outside of Dell Technologies.
  2. In the upper right, click Login.
  3. Sign in using your McAfee account.

Sign in to your McAfee account
Figure 24: (English Only) Sign in to your McAfee account

Note:
  • A McAfee account is generated during the initial setup of a McAfee subscription.
  • For issues accessing your McAfee account:
    • Validate the email used is tied to a McAfee subscription.
    • To protect your privacy, Dell technical support is unable to validate the email used to setup the McAfee subscription. Contact the vendor directly for assistance at https://service.mcafee.com/ This hyperlink is taking you to a website outside of Dell Technologies..
  1. Click Downloads & devices.

Click Downloads & devices
Figure 25: (English Only) Click Downloads & devices

  1. From the drop-down menu, select McAfee+ Premium and then click Download.

Click Download
Figure 26: (English Only) Click Download

  1. Click Agree and Download.

Click Agree and Download
Figure 27: (English Only) Click Agree and Download

  1. When the download is complete, double-click McAfee_Installer_[BUILDER NUMBER].exe.
Note: [BUILD NUMBER] = Serial Number
  1. In the installation wizard, click Install.

Click Install
Figure 28: (English Only) Click Install

  1. When installation is complete, click Done.

Click Done
Figure 29: (English Only) Click Done

  1. McAfee+ Premium automatically launches. Click Get Started to view the protection status.

Click Get Started
Figure 30: (English Only) Click Get Started

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Article Properties

Last Published Date

12 Feb 2024

Version

1

Article Type

How To

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