PowerStore: Node reboot with empty NVMe Enclosure attached

Summary: A software issue can lead to a Node reboot when there is an empty NVMe enclosure attached has been identified.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

On an appliance with an empty NVMe enclosure an intermittent reboot of either Node can occur.

Cause

Excessive polling of the empty enclosure can lead to a Node reboot.

Resolution

This is addressed in PowerStoreOS v4.1.0.0.
To avoid this issue, do not attach an empty NVMe enclosure to an appliance.
If there is an empty enclosure attached, add a drive to it.

4.1.0.0 release notes reference: MDT-600475 
 

Affected Products

PowerStore
Article Properties
Article Number: 000224925
Article Type: Solution
Last Modified: 10 Apr 2025
Version:  3
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