PowerProtect: Data Manager Alert Notification Issue When Receiving a Daily Email Summarizing Backups for the Previous Day from Reporting Engine 

Summary: User has a Reporting Engine and needs to configure how to receive a daily email summarizing backups for the previous day.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

User is facing a Notification Alert issue while receiving a daily email summarizing backups for the previous day from the Reporting Engine.

Cause

The Email Server was not configured with PowerProtect Data Manager.

Resolution

The Alert Notifications window of the PowerProtect Data Manager UI enables the configuration of email notifications for PowerProtect Data Manager Alerts.

Note: The Add button is disabled until you set up the email server. To add an alert notification, set up the email server in System Settings > Support > Email Setup. Setting up the email server provides more information.

You may configure categories such as Agent, Protection, Server Disaster Recovery, and so forth, to get support as email notification for successful or failure of backup job execution. 

Also review the first email with screenshots for more clarification.
 
Review this article to follow the steps from the Deployment Guide PowerProtect Data Manager: Info Hub Product Documents and Information

 
Step #1: 

Step # 7 Topic: Configure the PowerProtect Data Manager virtual appliance.
Also
Topic: Configure the PowerProtect Data Manager virtual appliance.
 
Step #2:
Configure Email > Topic: Set up the email server
 
#3
Alert Configuration > Topic: Configure Alert Notifications.


PPDM Email Alerts
Figure 1: Email Configuration


PPDM Email Alert Notification
Figure 2: Email Server Name


#4
Alert Configuration > Protection Policy

Alert Configuration
Figure 3: Alert Configuration



#5
Report Browser Configuration 


Screenshot of Email Report
Figure 4: Email Report




Job type
Figure 5: Job Type

#6
Report Browser Configuration > Filter

Screenshot of Email Selections
Figure 6: Email Report Selection



#7
Schedule

Screenshot of Email Status
Figure 7: Email Status



#8
Schedule Frequency

Screenshot of Email Report Time Selections
Figure 8: Email Report Time Selection



#9
Recipient Email

Screenshot of Email Report Set Up
Figure 9: Email Report Setup


#10 
Summary

Screenshot of Email Report Summary

Figure 10: Email Report Summary
Article Properties
Article Number: 000226116
Article Type: Solution
Last Modified: 18 Oct 2024
Version:  2
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