No Audio Output from the 3.5mm Audio Connection on the Precision 5680
Summary: How to resolve no audio output from the 3.5mm audio connection on the Precision 5680.
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Symptoms
Affected Platforms:
- Precision 5680
Affected Versions:
- Intel SST Driver v10.0.235.1, A04
The Precision 5680 3.5mm audio connection has no audio output when it is selected as the output device in Sound settings. But the internal speakers play audio when they are selected as the output device.
Cause
The Intel SST Driver is the root cause of this issue.
Resolution
The engineering department is working on a fix to be released in the Realtek High-Definition Audio Driver v10.0.235.1 A05 and later. The updated driver is posted to the computer's support page once it is made available.
Affected Products
Precision 5680Article Properties
Article Number: 000226251
Article Type: Solution
Last Modified: 24 Apr 2025
Version: 4
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