Connectrix: Brocade: Chassis switch is not responding to Data request

Summary: Error is seen on the chassis when the Switch is not responding or accessible intermittently.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Chassis shows the below error:
The IO Module in Slot C1 is not responding to data requests due to communication error. 


IO Module in Slot C1

Cause

Caused while due to lose connectivity between chassis pins and Switch module due to physical activity on the chassis.

Resolution

Scheduled a maintenance window and re-seat the affected Switch in the chassis. 

NOTE: Verify that multipathing of servers is working fine so that the path can be failed over to redundant switch in the same chassis. 

Affected Products

Dell EMC Networking MXG610s
Article Properties
Article Number: 000226679
Article Type: Solution
Last Modified: 05 Jul 2024
Version:  1
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